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  #1  
Old 03-22-2005, 07:50 AM
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the ace the ace is offline
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non contract customers

I was wondering how everyone handles customers who do not sign a season contract and just call as they think they need mowing? Do these customers get done only after contracted customers? Do these customers pay any more per cut? I had a man call about his elderly fathers lawn but only wanted to be cut when he thought it needed it, my concern is this man will only be calling when the grass is out of control trying to save himself a few dollars. Any suggestions or anyone who has run in to this situation your advise would be most helpful!


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  #2  
Old 03-22-2005, 07:58 AM
wally world III wally world III is offline
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wouldn't take job period !!!!!!!!!

this is a problem customer period.......

why waste your time.............
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  #3  
Old 03-22-2005, 08:04 AM
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aries aries is offline
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I would also stay away! unless you can work some type of schedule out.
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  #4  
Old 03-22-2005, 08:30 AM
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westwind westwind is offline
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no contract, no service.
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  #5  
Old 03-23-2005, 09:52 PM
The LawnSmith The LawnSmith is offline
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Sounds like a lady I had a couple years ago. Thought she could get by with about 5 cuts a year. Forget it
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  #6  
Old 03-24-2005, 04:34 AM
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tiedeman tiedeman is offline
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you don't want a situation like this. It will get messy!
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  #7  
Old 03-24-2005, 07:07 AM
green thum green thum is offline
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I have several(5)of my residential accounts who are not on contracts and i have it set up with them that i come by every 10 days to cut
and unless i hear otherwise i will be there.
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  #8  
Old 03-24-2005, 07:49 AM
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YardPro YardPro is offline
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almost none of our residental accounts are on contract. we begin mowing when they need to be mowed, we mow most weekly, but some are every 2 weeks. and we will not stop until the grass quits growing. NO exceptions. If they don't want to keep thier yard looking nice, then they can find someone else.
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  #9  
Old 03-24-2005, 08:13 AM
LawnScapers of Dayton LawnScapers of Dayton is offline
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I dropped all of my non-weekly customers last season. Just a pain to mess with....and I would rather have weekly's anyway.



Derek
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  #10  
Old 03-24-2005, 11:04 AM
AEW AEW is offline
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Quote:
Originally Posted by YardPro
almost none of our residental accounts are on contract. we begin mowing when they need to be mowed, we mow most weekly, but some are every 2 weeks. and we will not stop until the grass quits growing. NO exceptions. If they don't want to keep thier yard looking nice, then they can find someone else.


Same here....they know we are reliable and get the job done. And again...NO EXCEPTIONS.
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