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  #11  
Old 04-17-2000, 10:03 AM
grasscapeinc grasscapeinc is offline
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Join Date: Mar 2000
Location: Southeast, MI
Posts: 175
I send out surveys mid summer and get 80% return. Mostly all good stuff.
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  #12  
Old 04-17-2000, 07:46 PM
Greenkeepers Greenkeepers is offline
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Join Date: Dec 1999
Location: NE Ohio
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We always send out a short 8-10 question flyer at the end of the season for all of our customers. Use a 1-5 scale on price, professionalism, timliness etc..... At the bottom there is a comment section and a place if they can be used for reference (they seem to like that). This works really well for us over 90% response.<p>Mike<br>Greenkeepers
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