Register free!

The Green Industry's Resource Center


 
 
Thread Tools   Display Modes
  #1  
Old 04-01-2006, 08:27 PM
Green Grass's Avatar
Green Grass Green Grass is offline
LawnSite Member
 
Join Date: Sep 2004
Location: MN
Posts: 163
52" mini Z nothing but problems

I have a 2004 hustler mini Z with a 52" deck the mower has only like 50 hrs on it can't remember exacly havn't seen it since the fall due to storage for the winter. This mower has been nothing but problems for the amount of hours that are on it. This mower has been through 2 deck spindles and the deck never stays level. i have had the dealer level the deck 5 times in 2 years. Are these common problems with the mowers or did i get a bad mower. I know the dealer i bought it from stoped being a hustler dealer and would not buy my mower back. So know i do not know where a deal to work on the mower is and i am afarid that when warrenty runs out in june that i am going to have many problems. I see no reason why i would buy another with the way this one has been. Sorry for venting i have just be unsatified with the mower.
__________________
Super Duty's
Enclosed trailers
Stihl Products
Exmark Mowers
Wright Mowers
  #2  
Old 04-02-2006, 02:01 PM
mowerconsultant's Avatar
mowerconsultant mowerconsultant is offline
LawnSite Fanatic
 
Join Date: Feb 2000
Location: Syracuse, NY
Posts: 9,755
These are not common problems.
We will take care of you, we just need to get it to a dealer to work on the problems you are having.
Since your dealer no longer sells Hustler, please e-mail me all of your information along with your model and serial #'s and I will get our customer service team involved and make sure you are taken care of.
Please e-mail me ASAP and I will get this taken care of.

Pj
__________________
  #3  
Old 04-02-2006, 02:07 PM
QualityLawnCare4u's Avatar
QualityLawnCare4u QualityLawnCare4u is offline
LawnSite Gold Member
 
Join Date: Jan 2004
Location: Waycross. Georgia
Posts: 3,761
Quote:
Originally Posted by mowerconsultant
These are not common problems.
We will take care of you, we just need to get it to a dealer to work on the problems you are having.
Since your dealer no longer sells Hustler, please e-mail me all of your information along with your model and serial #'s and I will get our customer service team involved and make sure you are taken care of.
Please e-mail me ASAP and I will get this taken care of.

Pj
Now that my friend is customer service! Im thinking about giving Hustler a try for my next mower and see how it goes.
  #4  
Old 04-02-2006, 02:27 PM
Green Grass's Avatar
Green Grass Green Grass is offline
LawnSite Member
 
Join Date: Sep 2004
Location: MN
Posts: 163
There were no problems when i put it away in the fall so hopefully there will be none when i take it out here soon i am just afraid that there will be many problems to come when the warranty runs out in June. The Model # is 927244 and the serial # is 03102534 Engine serial # FH680vb25785
__________________
Super Duty's
Enclosed trailers
Stihl Products
Exmark Mowers
Wright Mowers
  #5  
Old 04-02-2006, 02:53 PM
mowerconsultant's Avatar
mowerconsultant mowerconsultant is offline
LawnSite Fanatic
 
Join Date: Feb 2000
Location: Syracuse, NY
Posts: 9,755
If you still could e-mail me your personal information, name, address and phone #, we will make sure your ok.

Pj
__________________
  #6  
Old 04-02-2006, 03:17 PM
Green Grass's Avatar
Green Grass Green Grass is offline
LawnSite Member
 
Join Date: Sep 2004
Location: MN
Posts: 163
PJ I emailed you my info
__________________
Super Duty's
Enclosed trailers
Stihl Products
Exmark Mowers
Wright Mowers
  #7  
Old 04-02-2006, 10:49 PM
mowerconsultant's Avatar
mowerconsultant mowerconsultant is offline
LawnSite Fanatic
 
Join Date: Feb 2000
Location: Syracuse, NY
Posts: 9,755
Quote:
Originally Posted by Green Grass
PJ I emailed you my info
I received your e-mail and our customer service team will take care of you.

Pj
__________________
  #8  
Old 04-03-2006, 12:45 PM
Green Grass's Avatar
Green Grass Green Grass is offline
LawnSite Member
 
Join Date: Sep 2004
Location: MN
Posts: 163
when should i plan to hear from them i may be going out of town at the end of the week for a tour of the toro Irrigation plant in CA.
__________________
Super Duty's
Enclosed trailers
Stihl Products
Exmark Mowers
Wright Mowers
  #9  
Old 04-03-2006, 03:35 PM
mowerconsultant's Avatar
mowerconsultant mowerconsultant is offline
LawnSite Fanatic
 
Join Date: Feb 2000
Location: Syracuse, NY
Posts: 9,755
Quote:
Originally Posted by Green Grass
when should i plan to hear from them i may be going out of town at the end of the week for a tour of the toro Irrigation plant in CA.
Today, maybe tomorrow at the latest.
__________________
  #10  
Old 04-03-2006, 09:35 PM
Green Grass's Avatar
Green Grass Green Grass is offline
LawnSite Member
 
Join Date: Sep 2004
Location: MN
Posts: 163
well was not today so must be tomorrow
__________________
Super Duty's
Enclosed trailers
Stihl Products
Exmark Mowers
Wright Mowers
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Layout Style:





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.com™ - Moose River Media
All times are GMT -4. The time now is 09:57 PM.

Page generated in 0.08797 seconds with 8 queries