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Old 04-02-2006, 11:50 PM
LawnsRUsInc.'s Avatar
LawnsRUsInc. LawnsRUsInc. is offline
LawnSite Senior Member
Join Date: Jan 2003
Location: midwest
Posts: 917
Mail estimate or drop off estimate

Do you mail your estiamtes off to the customers or do you drop them off at the time of first going to the property? I have been getting th einfo and typing it up later that day and just mailing it off to the customer do you guys have any insight on this?
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Old 04-02-2006, 11:56 PM
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Gatewayuser Gatewayuser is offline
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Join Date: Mar 2004
Location: Cincinnati, Ohio
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ALWAYS drop it off! It shows that you actually care and that you want the customers business.
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Old 04-03-2006, 12:28 AM
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jtkplc jtkplc is offline
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Join Date: May 2004
Location: Jackson, Michigan
Posts: 2,648
Take the time and do it in person.
No longer in the lawn care business.
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Old 04-03-2006, 12:40 AM
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POPO4995 POPO4995 is offline
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Join Date: Nov 2005
Location: Northwest Illinois
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I always drop it off unless I try a few times when nobody is home. Then I drop it in the mail.

I tell them that this is your proposal, look it over and feel free to call me with any questions or concerns. Thank you for your interest and hope to conduct business with you.
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Old 04-03-2006, 12:43 AM
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6'7 330 6'7 330 is offline
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Our company consults with all prospective clients.Our clientele, prefers to meet and discuss their maintenance, or Landscape Renovation, or installation needs.I will not deal with potential clients who refuse to discuss business with me, in person.
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Old 04-03-2006, 05:10 AM
GarPA GarPA is offline
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Join Date: Feb 2002
Location: PA
Posts: 2,584
Most of the estimates I do are emailed and customers like the email feature....its very fast and effcient and stops the phone tag problem. If the estimate is complex or they have more than a simple ? or two, we then meet with them and go over it.

For people not using email, we drop it off.
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Old 04-04-2006, 11:24 AM
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walker-talker walker-talker is offline
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Join Date: Aug 2001
Location: Midwest
Posts: 4,774
I always try to meet with the potential client at the time of giving the estimate. You will find yourself closing a lot more jobs if you do. In the last 6 years, I have never mailed an estimate. If they are not home at the time, I will leave it in a bag on the door handle.
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Old 04-06-2006, 01:38 AM
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Location: Flint, Michigan
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Anymaore, I can go to a property, consult with the people on exactly what it is they want or need, survey the prop., then, go to my truck, type up the proposal (template) and print it off. I bring it right back into them a few minutes off the printer. Usually, the reaction is like .."Wow!"

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Old 04-08-2006, 08:41 PM
Evergreenpros Evergreenpros is offline
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Join Date: Jun 2004
Location: Western Washington
Posts: 1,167
I've found my closing rate on maintenance customers is close to 80% for in person estimates and 10-20% for estimates dropped off or delivered by any other means. I only provide 1 maintenance program at the moment so I just have preprinted estimate forms that list everything that will be done with a line where I write the price.
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Old 04-08-2006, 10:27 PM
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ed2hess ed2hess is online now
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Join Date: Nov 2002
Location: Austin Texas 78727
Posts: 12,557
We find that if you can get them an e-mail the same day they are likely to sign up....people want replies instantly...we think. We don't go to the site we simply estimate and take our chances after asking them a couple simply questions on email.
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