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  #1  
Old 09-23-2006, 06:49 AM
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noseha noseha is offline
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Join Date: Oct 2004
Location: MI
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how many of your customers have you never met?

I was just wondering, how many of you have met all of your customers face to face? I have been mowing the majority of my client list for 4 years, I've added 25% to my customer list just this year. I only know about 60% of the people I work for. Some I've never even spoke to in person, only phone tag. I mow in a resort town, a lot of part timers.
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Old 09-23-2006, 07:51 AM
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rodfather rodfather is offline
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We probably have 6 or 7 we have never met in person over the years. One of them in mind is a couple that lives in Manhattan and comes out on the weekend only (5500 square foot house on 8 acres, gotta love it) only in America.

Not a problem with me just as long as the checks are there every month.
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Old 09-23-2006, 07:55 AM
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Brendan Smith Brendan Smith is offline
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Location: Darlington, SC
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the best ones are the ones you never meet. as long as they send the check, that's an ideal situation imo.
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  #4  
Old 09-23-2006, 08:06 AM
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noseha noseha is offline
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Quote:
Originally Posted by Brendan Smith
the best ones are the ones you never meet. as long as they send the check, that's an ideal situation imo.
YES , I LOVE THE CUS. THAT NEVER ASK FOR A PRICE! A LOT OF THEM ''JUST DO IT '' AND SEND ME THE BILL! I HAVE ONLY LOST ONE CUS. TO PRICING MY FIRST ONE.
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  #5  
Old 09-23-2006, 08:26 AM
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Rons Rightway Lawncare Rons Rightway Lawncare is offline
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I have a few that I have never met. Works for me as long as they pay the bill
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  #6  
Old 09-23-2006, 08:32 AM
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noseha noseha is offline
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All My Cus. Pay Me Thats Not The Issue! 40% I Haven't Met!
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  #7  
Old 09-23-2006, 09:21 AM
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TURF DOCTOR TURF DOCTOR is offline
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Location: BEREA KY
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Say 30% i have never met i like it that way .
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  #8  
Old 09-23-2006, 09:41 AM
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ozd12005 ozd12005 is offline
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I have about 8 - 9 customers that I never met
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  #9  
Old 09-23-2006, 09:41 AM
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1MajorTom 1MajorTom is offline
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There have been a few over the years, but eventually we have met. Right now we only have one customer, he is living in West Virginia, working on trying to sell his parents house in PA.
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  #10  
Old 09-23-2006, 10:53 AM
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lawnwizards lawnwizards is offline
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Location: catlettsburg, kentucky
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i've met all of them but i rarely ever see any of them. how do you all not know your customers? don't you give person to person estimates or how do you do it?
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