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#1
10-28-2006, 09:20 AM
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Leaf Removal but not with the (cyclone rake)
The other day I called to buy a cyclone rake. The person I spoke with, told me it would be at least 3 weeks to get one. Over two weeks to fill the order and than shipping. She told me that as soon as one leaf falls, all the lawn people call and want one, and well to get one I would have to call in Sept. I got the feeling that a 2000.00 sale just did matter to her. This company seems to spend a lot of money advertizing the product, I think they need to spend more money on shipping and customer service. I am always surprised at the lact of customer service I see in todays businesses.
Anyway, does anyone know of other companys that sell the same kind of product that might want my business... 
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#2
10-28-2006, 09:24 AM
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I bet I can tell you this persons name too!
 One I talked with was rude when I bought one and was even ruder when I sent it back! I will say though they do honor their guarantee.
__________________
John deere 717A Echo 200 edger sthil 85 hand held blower echo hedge clippers echo long pole hedge clippers Redmax weedeater echo 650 BP blower 6 x 16 trailer 5 x 8 trailor 2001 Chevy LS Silverado Polaris Sportsman 500 AWD ATV last but not least, TWINS!
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#4
10-28-2006, 12:48 PM
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I got good and fast service on my CR, but I also ordered back in August and I know that was a slow time for them then.
wayne
__________________
To my dad, Thanx Pops you are my dad, my brother , and my best friend  
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#6
10-28-2006, 02:56 PM
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Quote:
drpower.com it has a chipper.
__________________
Linger a While, Caribbean Style---Living well is the best Revenge .
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#7
10-28-2006, 03:40 PM
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Quote:
Just a bit of advice, If you are looking to buy a good snowblower, order it now, not the day after we get hit with our first good snowstorm. Ordered my cyclone rake before the leaves fell. Very friendly service. 
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#8
10-28-2006, 03:56 PM
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I bet if the owner of Woodland Products (Cyclone Rake) saw this thread, he would have one sent out to you in less than a week, AND be looking into his "weakest link" in public relations.
__________________
Joe Thank you, Dad - for always being the dad that you were. You truly are my hero. You always were.
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#9
10-28-2006, 04:03 PM
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Quote:
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#10
10-28-2006, 06:48 PM
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You are blaming the makers of Cyclone Rake for having a delay in shipping when you ordered during the busiest time? Hello? McFly? Sounds to me like poor planning on your part and you are trying to blame others for your failure. I bought my Cyclones (2) over the past two years, each in July to have time to prepare, that's called a business plan. Try asking Harry and David to send your fruit basket in one day at Christmas while you are at it, come on man think a little! Get the rake too, it's awesome
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