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Old 12-30-2006, 12:25 AM
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SLC, LLC SLC, LLC is offline
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Join Date: Jan 2006
Location: St. Louis Area
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Quickbooks Users - MUST READ!!!

Ok, so it is not a must read, but I am need of some guidance. For the first time in three years and hopefully the last time - I received a check from a client that was returned for "non-sufficient funds." However, I already deposited this check in quickbooks. Now, as I try to reconcile for the month, it is showing my total off by that amount plus the bank fees.

Does anyone know what steps I need to follow in order to get my account to balance and also to reissue this client that charge for work completed?

This is driving me crazy!! And of course, no 1-800 number to be found to call Quickbooks and ask them. Thanks in advance for the help!
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Old 12-30-2006, 12:30 AM
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Uranus Uranus is offline
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Join Date: Jun 2006
Location: Mass
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http://www.quickbooks.com/Helpcenter/CallUs.aspx
This site will help you. Sounds like your screwed until monday unless someone can help you out
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Old 12-30-2006, 01:13 AM
newz7151 newz7151 is offline
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Join Date: Sep 2005
Location: Tejas
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http://forums.quickbooksusers.com/
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Old 12-30-2006, 08:58 AM
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carcrz carcrz is offline
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Join Date: Apr 2006
Location: Belton, MO (South KCMO)
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just take the check to their bank & cash it. Then they will go after them money from them. You will be out the money your bank charged you but at least you aren't completely out. Then just put that cash in your account. As for the QB issue, you can go to receive payments & use the back arrow to find it & void it out. You can also use the "customer register" to do the same thing.
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Old 12-30-2006, 10:27 AM
Ruben Rocha Ruben Rocha is offline
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Join Date: Jul 2004
Location: Lutz,Florida
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you will need to enter the bank fee in your check register and the returned amount in your check register. when you make the entry you can select the customer/job it was from to charge the customer account. You will need a item for returned checks and bank fees to charge the expense item to. Then when you balance your register you will have charges to clear.

Open quickbooks and search the help file for returned checks.
Here is what my version has.
From the Lists menu, choose Item List .

Click the Item menu button and choose New.

Create an Other Charge item titled "Bad Check."

In the Amount field, leave a zero amount.

From the Tax Code list, choose Non.

In the Account field, choose your bank account.

Click Next.

Create a second Other Charge item titled "Bad Chk Chrg" for the service charge you assess customers for bounced checks. You'll use this item when you reinvoice the customer to recover the service charge.

In the Amount field, leave a zero amount.

From the Tax Code list, choose Non.

In the Account field, choose an income account, such as Returned Check Charges. If the account doesn't exist, set it up now.

Click OK.
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