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View Poll Results: do you make your clients prepay for the month/season or do you bill them at the end
Prepay 1 9.09%
bill at the end of the month 10 90.91%
Voters: 11. You may not vote on this poll

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Old 03-20-2002, 05:14 AM
AK Lawn AK Lawn is offline
LawnSite Member
Join Date: Mar 2002
Location: Alaska/ Colorado
Posts: 186
Prepay? or Bill?

just wondering how many of you make your clients pay in advance or if you send a bill at the end of the month, i have in the past sent a bill but have got burnt several times so am considering switching to prepay, your thoughts and i tried to posta poll but not sure if i did it right
AK Lawn
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Old 03-20-2002, 08:48 AM
LawnLad LawnLad is offline
LawnSite Senior Member
Join Date: Jan 2002
Location: Cleveland, Ohio
Posts: 738
We give our customer credit from the get go - we invoice them, they pay us after the fact on maintenance. Many people do not trust contractors and will not prepay for maintenance service. All the more reason to be professional, as it will remove doubt from the customers mind.

On larger jobs, deposit down, net upon completion.

Those with bad credit (slow pay in the past) must work with a retainer (many choose not to and leave the service). We're looking into credit cards as a requirement for the slow pay syndrome.
Lawn Lad, Inc.
Cleveland, Ohio
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Old 03-20-2002, 10:02 AM
ohiolawnguy ohiolawnguy is offline
LawnSite Senior Member
Join Date: Dec 2001
Location: Akron, Ohio
Posts: 391
we give them the option of either one they choose. those who wish to pre-pay by march 15th get a discount equivalent to ohio sales tax. thos who would rather pay as they go are billed monthly.

for larger landscapng jobs, our system is similar to Lawnlad, unless they are a current customer who has a good payment history.
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Old 03-20-2002, 10:17 AM
Harvestman Harvestman is offline
LawnSite Member
Join Date: Feb 2001
Location: zone six
Posts: 233
We offered pre-pay this year for our application customers. Got a few bites. But I noticed those who did pre-pay we have a relationship already, so they trust us. Mowing we bill at the end of the month. Some new customers we bill every 2 weeks for a month to see if they are going to pay than switch to monthly. You can never be to cautious.
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Old 03-20-2002, 10:41 AM
LawnSite Bronze Member
Join Date: Jul 2001
Location: Spine of the Blue Ridge Mountains, NC
Posts: 1,131
Some prepay each month, some prepay 10 cuts in the spring, some pay after each mowing, some pay every other cut, some pay at the end of every month, some pay when I catch them at home when I'm mowing, and some I barter off my services. As you can see, I'm very flexible.

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