My new Grandstand

[robertsturf]

Originally Posted by TXNSLighting

theres no way the customer support people are on vaca...youre just refering to the guy here. You can still call toro direct for problems. Or your dealer.

No that is not correct!. I have 3 different contacts with Toro, 2 national and 1 regional sales rep and they are all on vacation.

[lilweeds]

What do you need a sales rep for?

[robertsturf]

He handles the local dealer issues with recalls, bulletins and other issues like the problems we are dealing with.

[LawnScapers of Dayton]

Originally Posted by lilweeds

If I have time I will post the TSB to fix the reverse issue. If not your dealer can print them out, or better yet make them do it.

There is also on for the belt guards to replace the rubber latch with a wing nut.

how about that TSB.........

[Bob_n_weave]

I have 70 + hours on my Grand Stand. The only problem I have is sometimes the Deck will lower by itself when in the locked raised position. Seems it only takes a bump too cause the lever too unlock. When Im going on/off Trailor I have to watch closely or the blades will scrape where Ramp / Trailor connect.

Any suggestions Toro ? I really hate nicking my blades up because of this.

[The Toro Company]

Originally Posted by Bob_n_weave

I have 70 + hours on my Grand Stand. The only problem I have is sometimes the Deck will lower by itself when in the locked raised position. Seems it only takes a bump too cause the lever too unlock. When Im going on/off Trailor I have to watch closely or the blades will scrape where Ramp / Trailor connect.

Any suggestions Toro ? I really hate nicking my blades up because of this.

Bob_n_weave -

We're glad to hear your GrandStand is performing well. As for the deck "jumping" out of the transport position when being trailered, an easy solution is to move the HOC pin into the 5" position after the lever is placed in the transport position. Then if the lever jumps out of transport it will catch on the pin and prevent the deck from dropping too low. Hope that helps.

- The Toro Company

[Perry Lawn & Landscape]

I am having trouble with the cable, brake, loose hardware, vibration in the covers also all have been giving me problems too! But its cut is the best ive ever seen!! love the mower.

[lilweeds]

I hear the fix for the cable will be out soon, it will pull the plate the full throttle instead of push.

[LawnScapers of Dayton]

I am still trying to get 8mph of the mower.....6.5 is the best I have gotten

[Bigkaluna]

Very Nice info. I bought the first Grandstand in April out here in Iowa. We had a few nuts fall off while mowing but have replaced them with locking nuts. The parking brake does fall down as well as the deck arm. We put are cutting height pin at the 5" mark and it holds deck better in travel.

My dealer is great on all the issues of this new machine. the mower is great and once all the bugs are out it will be that much better.