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Old 06-06-2009, 08:27 PM
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tacoma200 tacoma200 is offline
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Location: Southern Kentucky
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Found a car "Rambler" while mowing

A lot of people wouldn't even fool with this old farm house I keep up. The lady "Marie" is my favorite customer. Even if I'm in a hurry I always sit and talk for about 10 minutes with her. Her family just wants me to cut it 2-3 times a month to keep it under control and pay me as well as I would get for a nicer manicured home with stripes. The car her daughter learned to drive with has trees growing through it. I thought it was pretty cool to see a car being reclaimed by nature. She is a sweet lady and they always send a Christmas card. Just thought I would share. Most LCO's would drive on by this little shack of a house. 3 1/4" cut
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Old 06-06-2009, 09:46 PM
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Cuttinitclose Cuttinitclose is offline
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Thats nice. I always talk with my customers when I'm through.
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Old 06-06-2009, 09:57 PM
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mowerdude777 mowerdude777 is offline
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Originally Posted by Cuttinitclose View Post
Thats nice. I always talk with my customers when I'm through.
I talk to them if I know them
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Old 06-06-2009, 10:00 PM
Kutz Lawns Kutz Lawns is offline
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Great PICS!

That's part of the fun of being in this business, making friends and relating to different kinds of people!

I have a customer that has the 86 year old mother living with them, we always cut up and talk for about 15 minutes every visit and she's a hoot!

She always asks if I found my "nurse with a purse" yet!

The son in law always gives me a $75 tip every month too!
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Old 06-06-2009, 10:32 PM
LEM LEM is offline
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Location: Baxley, Georgia
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My mom is 87 years old, and has practically adopted her LCO, although they are a weird combination - she's all prim and proper, and he has shoulder-length hair, a fu manchu, and wears t-shirts with the sleeves ripped off. But she makes him brownies for holidays, and calls him "Pea Turkey" behind his back.

One day last fall, when he showed up the lawn was full of leaves from the maple tree in the front yard. When he got through, she asked where he put the leaves (he mulched them, but she didn't know that.) He said "I put them in the trunk of your car." She still tells that story whenever his name comes up.


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Old 06-06-2009, 11:02 PM
FastMan FastMan is offline
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Nice thread, Tacoma. Over the years doing this I've had many folks like your Marie that I've developed warm relationships with. I consider it an enjoyable part of this business.
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Old 06-06-2009, 11:13 PM
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4.3mudder 4.3mudder is offline
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Customer service, it goes a long way in this day in age.
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Old 06-06-2009, 11:15 PM
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Greg78 Greg78 is offline
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We just went and cut a new account for the first time. It is an older couple that we already service their kids properties. We were referred by both their son and daughter whom live out of state, one in Texas the other on a boat somewhere in the Caribbean.

We spent about 30 minutes talking with them after we finished and I walked them through the start up and shut down of the pressure washer they just got.

One of my favorite parts of this business is the interesting people you can meet.
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Old 06-06-2009, 11:24 PM
NORTHMAN NORTHMAN is offline
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tacoma200,not only am I very impressed with how you cut grass,I'm equally,if not more impressed with how you take care of people.
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Old 06-06-2009, 11:25 PM
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DaddyRabbit DaddyRabbit is offline
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When I read stories like this it makes me jealous to no end!! Being locked in my particular employment field as I am and will be for 10 more yrs it doesn't allow me the benefit/privilege of working under always changing conditions and meeting the masses like most of you guys. Thanks for sharing the pics!!
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