Register free!


Reply
 
Thread Tools   Display Modes
  #41  
Old 07-16-2009, 12:21 AM
esnipe8 esnipe8 is offline
LawnSite Senior Member
 
Join Date: May 2009
Location: Clovis, Ca
Posts: 264
Quote:
Originally Posted by Stuttering Stan View Post
Get something accomplished with every step. I hate walking between the house/truck without anything in my hands. Work smarter, not harder.
Agreed 110%, I always tell myself to do everything with a purpose.
Reply With Quote
  #42  
Old 07-16-2009, 01:10 AM
irrig8r irrig8r is offline
LawnSite Platinum Member
 
Join Date: Dec 2004
Location: Silicon Valley, CA
Posts: 4,545
[QUOTE=aric43085;3093171]Tip #2: Any time you screw a metal into a plastic your asking for trouble.

Agreed.
__________________
Landscaper. Irrigator. Illuminator. Music lover. Coffee drinker.
Reply With Quote
  #43  
Old 07-16-2009, 01:24 AM
mitchgo's Avatar
mitchgo mitchgo is offline
LawnSite Silver Member
 
Join Date: Dec 2008
Location: Redmond, WA
Posts: 2,673
When it comes to irrigation. The Customer is Not Always Right. ( I actually really hate that there are a lot of businesses with that kind of mentality that the customer is always right)
In fact they are almost never right.

Throw your own 2 cents in on a situation, but don't be rude about it. If a customer wants something done that they 'feel' is the right way, give them a break down of the pros and cons of that situation.
Reply With Quote
  #44  
Old 07-16-2009, 01:33 AM
Waterit's Avatar
Waterit Waterit is offline
LawnSite Silver Member
 
Join Date: May 2008
Location: NW Florida
Posts: 2,754
Quote:
Originally Posted by mitchgo View Post
When it comes to irrigation. The Customer is Not Always Right. ( I actually really hate that there are a lot of businesses with that kind of mentality that the customer is always right)
In fact they are almost never right.

Throw your own 2 cents in on a situation, but don't be rude about it. If a customer wants something done that they 'feel' is the right way, give them a break down of the pros and cons of that situation.
Then when they still insist that you do it their way, charge the crap out of them.
__________________
BK
Reply With Quote
  #45  
Old 07-16-2009, 09:15 AM
DanaMac's Avatar
DanaMac DanaMac is online now
LawnSite Fanatic
 
Join Date: Mar 2002
Location: Somewhere in the state of CO
Posts: 13,097
Quote:
Originally Posted by mitchgo View Post
When it comes to irrigation. The Customer is Not Always Right.
I have one to go to today, that keeps having me change out drip emitter to larger output ones this year. Says her plants are not getting enough water. We've had the rainiest year in a long long time. the plants are fine, I don't know what she is talking about. One set she was worried about are some larger aspen trees, where the emitters are right at the trunk. The roots run easily 6'-10' out from the trunk. Water is not being taken in there anymore.
Reply With Quote
  #46  
Old 07-16-2009, 09:52 AM
Dripit good's Avatar
Dripit good Dripit good is offline
LawnSite Bronze Member
 
Join Date: Apr 2008
Location: Southeast Michigan
Posts: 1,081
Quote:
Originally Posted by Waterit View Post
Take off the sunglasses, too.
Yes on this one...two way eye contact is important.

Run conduit on all above ground wiring.
Do zone descriptions and leave in the controller.
If it's a residential service call, leave a door hanger with a short note if the homeowner isn't home once you complete the work.
Say "yes sir" or "yes ma'am" when addressing the client.
Reply With Quote
  #47  
Old 07-16-2009, 10:00 AM
DanaMac's Avatar
DanaMac DanaMac is online now
LawnSite Fanatic
 
Join Date: Mar 2002
Location: Somewhere in the state of CO
Posts: 13,097
This thread started off shaky, but is progressing nicely. lots of good info.

I agree on the sunglasses. I take them off when we first meet and talk, but as we are walking the yard as they show me what's going on with the system, I put them back on.
Reply With Quote
  #48  
Old 07-16-2009, 10:04 AM
Tom Tom Tom Tom is offline
LawnSite Bronze Member
 
Join Date: Nov 2007
Location: Colorado Springs
Posts: 1,274
I take notes as the customer is talking and showing me the yard/system
Reply With Quote
  #49  
Old 07-16-2009, 10:05 AM
Waterit's Avatar
Waterit Waterit is offline
LawnSite Silver Member
 
Join Date: May 2008
Location: NW Florida
Posts: 2,754
Quote:
Originally Posted by DanaMac View Post
I agree on the sunglasses. I take them off when we first meet and talk, but as we are walking the yard as they show me what's going on with the system, I put them back on.
Same with the hat (and the fake mustache).
__________________
BK
Reply With Quote
  #50  
Old 07-16-2009, 10:06 AM
Waterit's Avatar
Waterit Waterit is offline
LawnSite Silver Member
 
Join Date: May 2008
Location: NW Florida
Posts: 2,754
Quote:
Originally Posted by Dripit good View Post
If it's a residential service call, leave a door hanger with a short note if the homeowner isn't home once you complete the work.
Good point. I like to leave one of our logo'd flags in a prominent spot.
__________________
BK
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump






Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 11:38 AM.

Page generated in 0.06802 seconds with 7 queries