Quick Poll

[Mike Leary]

Originally Posted by mowerman111

The only time I will really try to push them for a new controller is if it is a regular maintenance account, and my employees are going to be responsible for programming the controller. Otherwise I will just suggest to the client how much happier they would be with a new one and leave it up to them

Same with us, if the system is going to be modified and become one of our accounts, we'll change the clock out and install a remote pigtail.

[FIMCO-MEISTER]

Originally Posted by JimLewis

Efficitizing???

I was kind of proud of it myself.

[JimLewis]

This poll, so far, has turned out about the way I figured it would. Seems about half of the people would be content not to say much about the controller and just let it be while the other half would try to get the customer to upgrade.

I am in this business to make money, first and foremost. So I'm always going to take the opportunity to upsell. That's good, quick money. If you sell parts at list price (or a little above list price in our case) plus add a little labor, that's easily a hundred bucks or more in my pocket (markup plus labor) for something that only takes 15-30 minutes to install. The customer ends up with something that's much more functional, easier for everyone to program, more efficient, and should have a longer lifespan. So it's a win-win. I'll always take that opportunity and will usually be successful about 95% of the time in convincing the customer to upgrade. It's just an easy way to make an extra hundred bucks or so on every job I'm on. And I'm in the money-making business.

[AI Inc]

If it aint a ext pro c , its coming out , plain and simple.

[AI Inc]

A few months back I even sold a woman with an interior pro c an exterior one

[Wet_Boots]

You'll pry my customers' Imperial Valet controllers from their cold dead hands.....

[JimLewis]

Originally Posted by AI Inc

If it aint a ext pro c , its coming out , plain and simple.

I like the way you think! I prefer a different brand. But I pretty much do the same thing.



Hey man! I got FIVE kids to feed!!!

.

[M L Thomas]

Take out pressure and insert educate and thats what we do.

You make no money not making the sale, and we all do this to earn a living.

[FIMCO-MEISTER]

Irrigation systems are never finished. They are just brought to an invoice. Always finish a job by getting them back on the calendar. It makes them forget they just wrote you a check and think about your next trip back.