PITA homeowner.

[1grnlwn]

I will be honest, I don't fire a lot of customers. My personality is such that the PITA customers will eventually become dissatisfied and when I hear the words I think I need to find someone else, I pipe up and say " I agree". Hey everyone in the service business hates to lose a customer but remember this, if they are truly a PITA and they leave, they are going to hire your competitor. That always gives me a warm feeling inside. And if the comp. don't last so long, you know you were spot on.

[mnglocker]

Originally Posted by rain man

You just slip out the back, Jack
Make a new plan, Stan
You don't need to be coy, Roy
Just get yourself free
Hop on the bus, Gus
You don't need to discuss much
Just drop off the key, Lee
And get yourself free

^^^ This. Drop them.

I charge a minimum of $49 if I have to walk behind a 21" to get the back yard done. Add a minimum of $20 if you want it bagged. If they have a lock on it, they can either give you a key, leave the lock off or do it themselfs.

[JCPM]

Drop them. Speaking from experience.
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[BINKY1902]

I used to try and hold on to customers, it's not worth it. And then when you go over there to deal with that crap you always end up being mad at yourself, not the customer.

[KPW LawnCare]

Update went and cut it today and only cut the back once and didnt even bag it and they were super happy so I will see how if goes from there. But one thing that pissed my off is that some kid from my school who just strated went door to door and said he would cut it for 18 and they said no so idk.

[nepatsfan]

Originally Posted by KPW LawnCare

Update went and cut it today and only cut the back once and didnt even bag it and they were super happy so I will see how if goes from there. But one thing that pissed my off is that some kid from my school who just strated went door to door and said he would cut it for 18 and they said no so idk.

18 bucks....?????? tell him to take it. RUN here is your out. RUN. RUN. 18 dollars to cut a lawn. Give me a break. My minimum was 30 bucks 10 years ago, now its 40 bucks. Unbelievable.