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Old 05-10-2010, 11:53 PM
turf and snow turf and snow is offline
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Location: winnipeg manitoba canada
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do I help out someone possibly for free?

I have this customer 3 years now. Lost his job this winter (Bank manager) and his dad died two weeks later. He is taking this really hard I suspect mental health issues from talking with his mom. In the past he had me do full service for his bank branch and also his personal property. I still have the bank but his mom has told me to just leave his own property alone because he is too messed up to pay. His place takes 20 minutes with a 34 and 21 inch.Should I continue to do his property and take the risk of not getting paid as a favor to a hard luck case or just quit and not help. He may improve and pay me or may never pay me. I want to do the right thing but I don't want to be taken advantage of. Just looking for some helpful advice
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Old 05-10-2010, 11:56 PM
mbrew mbrew is offline
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If you're in a position to help a guy while he's down, why not. It's even better that he's given you substantial business in the past. I might not catch him as frequently, but I'd probably give him a month or two.

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Old 05-10-2010, 11:58 PM
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blakerugg blakerugg is offline
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Quote:
Originally Posted by turf and snow View Post
I have this customer 3 years now. Lost his job this winter (Bank manager) and his dad died two weeks later. He is taking this really hard I suspect mental health issues from talking with his mom. In the past he had me do full service for his bank branch and also his personal property. I still have the bank but his mom has told me to just leave his own property alone because he is too messed up to pay. His place takes 20 minutes with a 34 and 21 inch.Should I continue to do his property and take the risk of not getting paid as a favor to a hard luck case or just quit and not help. He may improve and pay me or may never pay me. I want to do the right thing but I don't want to be taken advantage of. Just looking for some helpful advice
hmm...i would probably do it occasionally as a favor? maybe bi-weekly? i dont know it could turn into a problem if say he says hell pay u when u can, then doesnt ever pay?

too many variables lol, im gonna stick with doing it biweekly just to keep the lawn managable, unless you need the money and could really use the money from an account that u replace his with.

sorry for the jibberish.
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Old 05-11-2010, 12:09 AM
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ashgrove landscaping ashgrove landscaping is online now
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Location: upstate, ny
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i agree. Keep doing it. It seems easy and quick enough. Maybe it will help him along seeing people around and a nice lawn at least to keep his spirits up. He ll come around. he s helped you with some business so give a few freebies or whatever. That was just his mom talkin anyway
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Old 05-11-2010, 12:11 AM
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G. Ramey G. Ramey is offline
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Location: clarkesville, ga
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I just did one for free for a lady whose husband passed away a few weeks ago. Everyone she works with offered to take up a collection to pay for it. I cut it and did not send her coworkers a bill. Someone gave my cards to all the people she works with, who knows I may pick up a customer from her workplace. If not it only cost me an hour and wasn,t even off my route. When she gets back on her feet I will give her a quote, I will probably pick her up as a customer too.
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Old 05-11-2010, 12:24 AM
MowingMowingMowing MowingMowingMowing is offline
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Location: Midwest
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Its good to see someone looking out for the well being of others. Helping this guy out in a hard time is a good thing to do.
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Old 05-11-2010, 12:39 AM
ajslands ajslands is offline
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Maybe you should have tell him to mow it, in a kind way though idk if it's just me but mowing seems to be a great stress reliever, and smell the freshly cut grass, maybe I'll mow with my push mower once this season.
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Old 05-11-2010, 12:40 AM
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mikes landscaping mikes landscaping is offline
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Location: kansas
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help him out. i recently picked up a disabled guy who has ms real real bad and has low income now because he relies only on his wife. it should be a 35 cut but its on my route and i know they dont need the aggrevation of dealing with their own yard with all theyre doctors appointments. i took it on for 20 dollars bi weekly as a favor and good deed.
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Old 05-11-2010, 12:56 AM
topsites topsites is offline
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Location: Richmond Virginia
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Way I see things my services continue unless I hear otherwise,
and word to stop needs to come from the person who hired me.

As for the billing, maybe I get paid, maybe I don't,
makes little or no difference to me.
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Old 05-11-2010, 01:44 AM
sdk1959 sdk1959 is offline
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I would tell him since he is a good customer but going thru hard times that you would cut it bi-weekly for the rest of the season or until he gets another job.
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