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  #11  
Old 12-07-2010, 01:58 PM
The Toro Company The Toro Company is offline
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Hi Jbell36,

We made a change to the deck assist on the bigger models in 2010 and as that has performing well, we are not planning any changes to this system in the future.

Thank you for your inquiry,

The Toro Company
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  #12  
Old 12-18-2010, 11:46 AM
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robertsturf robertsturf is online now
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On 1 of our 2009 models we are on the 3rd or 4th set of lift shocks and they still don't lift very well. Our other 09 works so well you can lift it easily. Is there something else we or the dealer should check? Or is it possible this unit is just prone to being difficult to lift? I am not sure they need to be replaced as this is how it was when we picked it up from the dealer after they were replaced the last time.
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  #13  
Old 12-20-2010, 10:28 AM
The Toro Company The Toro Company is offline
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Hi robertsturf,

Would you please send the model number you are having trouble with so we can better address your issue?

Thank you!

The Toro Company
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  #14  
Old 12-20-2010, 05:07 PM
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robertsturf robertsturf is online now
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Okay Model#74569 Serial # 290000422. Hrs 406. These were just replaced at the same time our other mower had its replaced. These are supposed to be the improved shocks but are acting exactly the same as the old ones that were taken off. Our other mower is not having the same issues. The symptoms are hard to lift deck almost have to do so with 2 hands. Our other mower works so well you barely have to lift it. I was just wondering if this is the best it will be or what? Again I am not upset , I am just wanting to know if there indeed is a solution.
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  #15  
Old 12-22-2010, 12:22 PM
The Toro Company The Toro Company is offline
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Hello Roberstuf,

According to consumer services, if the lift forces were unaffected by the replacement cylinders, there is probably binding somewhere else in the lift system.

The Toro Company
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  #16  
Old 12-23-2010, 11:51 AM
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grassman177 grassman177 is offline
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i have had the pivot points on other mowers get bound inside and make it very hard to move up and down. i had to take them apart and clean and reassemble and it was better.

i hope not though in your sake, as it could be a real pain to do on the grandstand. i was looking at ours yesterday and thought about possible scenarios where i would have to take things apart and since it is so crowded, it would be a bear.

and then, what if it was not the cause!!!
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  #17  
Old 12-23-2010, 12:13 PM
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robertsturf robertsturf is online now
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That is what I will do when I winterize the machine next week.
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  #18  
Old 12-23-2010, 02:43 PM
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grassman177 grassman177 is offline
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make sure you have an assistant as it wont be easy..
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  #19  
Old 12-27-2010, 02:29 PM
The Toro Company The Toro Company is offline
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Hi Grassman177,

Please supply model and serial number of unit so we might be able to help.

Thank you,
The Toro Company
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  #20  
Old 12-27-2010, 09:52 PM
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grassman177 grassman177 is offline
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i have nothing wrong with my machines, they dont even have on hour on them yet!

i am trying to help roberts out
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