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  #1  
Old 02-11-2014, 11:00 PM
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Exact Rototilling Exact Rototilling is online now
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I'm done catering to EOW mowings and the cry poor crowd....

....and I'm pretty much done with the mow it lower crowd as well. If you can't hang with 2.75" get someone else. 3.25" will get you a bonus. Cool season turf here.

Any lawn I can't be in control of on mowing frequency, fertilizer rates and timing, irrigation cycles etc have typically been a hassle fest.


What I'm doing is NOW offering incentive rewards for good client behavior and negative reenforcemnt for those who insist on their way [drown, scalp and over fertize in then spring and summer] over my positive reinforcement, "my way is best and if you do it my way your lawn will ROCK".

Last 4+ years I have been juggling another business along with this one so this year I can focus on strictly chasing down the better compliant accounts. That's the plan at least.

I've grown very weary of the EOW cringe fest pulling up to a lawn at day 14 or even 10 in the Spring. I just don't want to be associated with it anymore....it's like a piece of gravel in your boot or shoe fugitively speaking. My reputation is on the line here and I double cut lawns for the manicured finished look for ME. The client is along for the ride frankly.

You're success with this...?
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Last edited by Exact Rototilling; 02-11-2014 at 11:04 PM.
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Old 02-11-2014, 11:25 PM
greendoctor greendoctor is online now
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Works well. Especially if I tell them I do not charge per cut. This is lawn care where things need to be done on a periodic basis.
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  #3  
Old 02-11-2014, 11:27 PM
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Exact Rototilling Exact Rototilling is online now
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Originally Posted by greendoctor View Post
Works well. Especially if I tell them I do not charge per cut. This is lawn care where things need to be done on a periodic basis.
Monthly flat rate everything bundled...?
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Old 02-11-2014, 11:48 PM
sehitchman sehitchman is online now
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Your plan sounds good if it works for you. I have about 3/4 of my accounts that are EOW and likely never to change. It is just the nature of my area. Most seasons it works out just fine, but the last two the 1st 1/2 of the season the growth was just to much for a manicured cut with the rain we were getting. The accounts that really cared, quickly authorized the " cut as needed " schedule or in other words, weekly. Those that wouldn't go for it, didn't really care that their bermuda went from 2 1/2" to over 3 1/2 in a month. They are mostly fine with the way it looks with the occasional clump or windrow. Seems I've almost become the specialist in overgrown, rocky, kid toy, garden hose, dog crap yards. I have a variety of equipment to work with the worst of the worst, and charge accordingly. It allows me to work them into my PT schedule and not get hammered if weather or life holds me up. I guess it is all in the eye of the beholder.
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Old 02-11-2014, 11:50 PM
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Florida Gardener Florida Gardener is offline
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EOW here is no bueno. we have a 6 month rainy season which means even non irrigated and non fertilized yards grow fast. i don't need or want those people. around here you don't make too much money from them.
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Old 02-12-2014, 02:29 AM
AndrewCare AndrewCare is offline
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I don’t have problems with these setups because most of our clients are on a “cut as needed” basis. When the grass is too high, they call for the services and they pay for it afterwards. We have a few monthly and weekly clients, but we are not having any troubles with this.
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Old 02-12-2014, 04:00 AM
greendoctor greendoctor is online now
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Quote:
Originally Posted by Exact Rototilling View Post
Monthly flat rate everything bundled...?
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Yes. I actually had the opposite problem where I had a hard time finding people to mow with well maintained equipment weekly at a reasonable price. Lawns are all reel cut. No string. Edges maintained with blades. No point in having a lawn on a golf grade application program and the grass gets butchered twice a month. You see, it is not common for a lawn to be maintained weekly here. A twice a month cut is the norm.
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Old 02-12-2014, 04:03 AM
greendoctor greendoctor is online now
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Originally Posted by Florida Gardener View Post
EOW here is no bueno. we have a 6 month rainy season which means even non irrigated and non fertilized yards grow fast. i don't need or want those people. around here you don't make too much money from them.
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Especially not when you have to hack down a jungle. I am finding that during the peak growing season here between April and December, a weekly cut is way easier on me. It is much harder trying to bring zoysia down from 2" back to 1/2" vs 1" down to 1/2".
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Old 02-12-2014, 06:05 AM
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Florida Gardener Florida Gardener is offline
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Originally Posted by greendoctor View Post
Especially not when you have to hack down a jungle. I am finding that during the peak growing season here between April and December, a weekly cut is way easier on me. It is much harder trying to bring zoysia down from 2" back to 1/2" vs 1" down to 1/2".
that's exactly what the lawn becomes, a jungle. hard on equipment, takes more time, etc. there are plenty of people here that pay good money for top of the line service that taking on EOW isn't even necessary...
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  #10  
Old 02-12-2014, 06:33 AM
pseudosun pseudosun is online now
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I like your approach, but EOW is pretty common in my area. I have alot of them, and if they stick with it, i'm not complaining. I am with you on the cry poor crowd. It's nothing but a headache, and i want them out of my life. Some yards require nothing for a couple months, some require 3 week cleanup, or stay on schedule with 2 weeks, 10 days, or one week, BUT it has to be my decision. I lost a long time customer because of a winter dispute like this. I told her i need to keep the debris under control/picked up every three weeks. She texted me the night before and said she raked, and she won't need me until spring. No, no, no. This was our 4th discussion on this winter business. I told her i have to move on, and she said she'll find someone in the spring. What she doesn't understand is that she will pay more, or have crappy service. I know this for a fact. I drove by her yard and i was disgusted at the condition of it. I have a feeling she will call this spring and ask me if i have changed my mind
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