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Old 06-24-2015, 09:17 PM
Justin34 Justin34 is offline
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What are the two biggest headaches of running your business?

I just started my lawn care business about 6 weeks ago. I'm wondering what are the two biggest headaches on the business side of things for this type of work? Obviously cutting long/thick grass is a headache but I'm talking about running the business.

I have a background in web design/development, so I'm looking to figure out how I might be able to use software to alleviate some of these issues before they become a huge headache.
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Old 06-24-2015, 09:31 PM
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walkerway walkerway is offline
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walkerway

Employees and customers are the most frustrating!!!
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Old 06-24-2015, 09:34 PM
PenningsLandscaping PenningsLandscaping is offline
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Employees and customers. You could fill an encyclopedia with the sh!t they think they know more about than you.
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Old 06-24-2015, 09:40 PM
Justin34 Justin34 is offline
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Wow appreciate the quick responses guys.

Care to get specific? What about customers is frustrating?

What is it that makes dealing with your own employees such a headache? I only have 1 employee right now and he is a good friend of mine, but I know I'll need more soon.
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Old 06-24-2015, 09:50 PM
PenningsLandscaping PenningsLandscaping is offline
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Employees are unreliable. Your best bet is weed through them as you need them, find a good one, and treat him or her well. Most of them will just piss you off to no end. I've had to fire 3 in one year before. It's irritating.

Some customers can't wait for anything. "Don't mow my lawn in the rain." Ok no problem. Last week it rained every single day. "Why didn't you cut the grass?" This is just how it is. Some are reasonable, some are tolerable, and some are out of control. Do not keep the bad ones. I lost one this year, because she was out of control. I did whatever I could to make her happy, but it wasn't possible. She's just a miserable troll, good riddence.

Learn how to deal with them the best you can. Learn the signs. I have one that's had like 10 lawn guys already in 10 years. I give her the business, and she treats me fine. She just wants what she wants when she wants it. I tell her yes, I can do that, or no, get in line.
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Old 06-24-2015, 09:59 PM
donamow donamow is offline
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Most of all like all the other post said is finding help. I also learned not to start them out at so high of a pay rate because they just keep wanting more. They also think your business cantbrun without them, which is not true.
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Old 06-24-2015, 10:03 PM
PenningsLandscaping PenningsLandscaping is offline
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Quote:
Originally Posted by donamow View Post
Most of all like all the other post said is finding help. I also learned not to start them out at so high of a pay rate because they just keep wanting more. They also think your business cantbrun without them, which is not true.
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I had a guy last week I tried out for a day. We negotiated sAlary, and he wanted $14 an hour with only 1 month experience at another company. Nope, I'll drop lawns and mow myself before paying some half assed help that much.
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Old 06-24-2015, 10:04 PM
Mark Oomkes Mark Oomkes is online now
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Weather and burnout.
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Old 06-24-2015, 10:21 PM
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360lawncare 360lawncare is offline
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Employees and customers, no rain.. To much rain... Lol
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  #10  
Old 06-24-2015, 10:26 PM
Kawizx62003 Kawizx62003 is offline
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My customers are great and my one employee is excellent. Try yardbook for software. Try not to get behind in paperwork. Call people back answer your phone and answer emails
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