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Old 03-28-2011, 10:25 AM
jdutcher003 jdutcher003 is offline
LawnSite Member
Join Date: Sep 2008
Location: webster ny
Posts: 181
Its a new year!

Every year how do you go about signing up your customers from the previous year? Do you call every one of your customers? Just looking to find a more efficient way to go about bringing back my customers from last year. I do not have everyones email because a lot of my customers are elderly and dont even have a computer.

Thanks in advance for your help
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Old 03-29-2011, 01:33 AM
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Flatop Flatop is offline
LawnSite Member
Join Date: Jun 2008
Location: San Antonio, TX
Posts: 236
I send emails and letters. Let them know you are back in business and now is the time for spring cleanup and ready to rejuvenate their lawns.
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Old 03-31-2011, 08:19 AM
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bohiaa bohiaa is offline
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Join Date: Jun 2005
Location: Bellville Texas, near Houston
Posts: 5,223
We sent out Xmas cards to keep in touch. and YES we call them. just to say hi and hows it going, and to see if they have any issues.

you would be surprised on how far a phone call will go, just saying hi, is there anythign I can do for you.
Dont even talk to people who cant purchase your product or service.........Dave Thomas.
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