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Old 04-03-2011, 09:51 PM
lawntennis lawntennis is offline
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Quickbook users

When I go to enter a payment sometimes I end up with a customer balance up top that equals the available credits. I can correct it by clicking on discounts and credits applied but would rather not have to . What am I doing wrong.
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Old 04-03-2011, 10:31 PM
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DeereHauler DeereHauler is offline
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Sorry i can't help, my wife handles quickbooks. I'll ask her and see what she says. Maybe someone will respond in the meantime.
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Old 04-03-2011, 11:25 PM
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SECTLANDSCAPING SECTLANDSCAPING is offline
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have you tried peachtree. I prefer it over QB but to each his own.
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Old 04-08-2011, 04:59 PM
lawntennis lawntennis is offline
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Come on guys I can't so stupid that I am the only guy to have this problem...........Or am I?
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Old 04-08-2011, 05:09 PM
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JDT Property Care JDT Property Care is offline
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I know it sounds dumb, but did you make sure you typed all the numbers in correctly? You didn't put someone's bill or amount from their check in wrong, right?
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Old 04-09-2011, 12:32 AM
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zturncutter zturncutter is online now
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Are you setting your invoice date to a date prior to your payment date for the service or item.
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Old 04-09-2011, 09:46 AM
spray_man spray_man is offline
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Quote:
Originally Posted by lawntennis View Post
When I go to enter a payment sometimes I end up with a customer balance up top that equals the available credits. I can correct it by clicking on discounts and credits applied but would rather not have to . What am I doing wrong.
I use Quickbooks on-line but I think this works the same for both programs. When you pay an invoice, make sure the "pay date" is after the "invoice date" and before a new invoice is written for the same customer.

If you still have problems PM me.
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