Register free!
Search
 
     

Click for Weather
Reply
 
Thread Tools Display Modes
  #21  
Old 09-07-2011, 06:26 AM
AI Inc's Avatar
AI Inc AI Inc is offline
LawnSite Fanatic
 
Join Date: Dec 2007
Location: Southern NH
Posts: 21,650
Already going to the Bahamas in dec.
__________________
Reply With Quote
  #22  
Old 09-07-2011, 08:43 AM
Sprinkus's Avatar
Sprinkus Sprinkus is offline
LawnSite Bronze Member
 
Join Date: Dec 2008
Location: San Antonio, TX
Posts: 1,823
Next time I buy an 1804 I'll remember where part of that money really goes.
Reply With Quote
  #23  
Old 09-07-2011, 08:49 AM
DanaMac's Avatar
DanaMac DanaMac is online now
LawnSite Fanatic
 
Join Date: Mar 2002
Location: Somewhere in the state of CO
Posts: 13,072
Quote:
Originally Posted by Sprinkus View Post
Next time I buy an 1804 I'll remember where part of that money really goes.
I'm kind of in the same boat, and it's not just Rainbird, or other companies in our industry. My workers comp insurance company was under fire for sending high execs to Hawaii for all kins of fun and lots of money. All these trips that people get sent to, come out of my pocket and your pocket. Just means that maybe the company doesn't need to charge as much.

At the same time, some of my customers may say "why is my sprinkler guy living so much better than I am, I think he's charging too much".
Reply With Quote
  #24  
Old 09-07-2011, 09:21 AM
koster_irrigation koster_irrigation is offline
LawnSite Bronze Member
 
Join Date: Aug 2003
Location: Wilson, NC
Posts: 1,356
Quote:
Originally Posted by txirrigation
The "ESP" controller is much harder for home owners to program than Hunter Pro-C.

I see the opposite
I agree as well, The ESP Is Easier for homeowners to understand. Call backs are almost non existant with the esp.

The ProC screen is almost unreadable for people with bad eyes and homeowners have trouble with how to manual start. HO's also ALWAYS get confused with the older ProC's that have the up and down buttons for the season adjust. 90% of teh controllers i see have settings at or near 200%
__________________
NC Irrigation License 157

Since 1994
www.kosterirrigation.com
Reply With Quote
  #25  
Old 09-07-2011, 10:44 AM
SoCalLandscapeMgmt SoCalLandscapeMgmt is online now
LawnSite Bronze Member
 
Join Date: Sep 2007
Location: So. Cal.
Posts: 1,511
Quote:
Originally Posted by Sprinkus View Post
Next time I buy an 1804 I'll remember where part of that money really goes.
What do you care about what Rain Bird does with their money? If you buy their product for a price that you feel is fair and you're happy with the quality and performance then it doesn't really matter!!
Reply With Quote
  #26  
Old 09-07-2011, 10:46 AM
SoCalLandscapeMgmt SoCalLandscapeMgmt is online now
LawnSite Bronze Member
 
Join Date: Sep 2007
Location: So. Cal.
Posts: 1,511
Quote:
Originally Posted by txirrigation View Post
And the "Smart Controller" sucks unless you program controllers for a living, and tell the home owner not to touch anything.
You know that once you program the thing you can save the settings so that you can instantly recall them should the homeowner mess with the thing. The controller really isn't that difficult to program either! Perhaps you should read the manual??
Reply With Quote
  #27  
Old 09-07-2011, 10:49 AM
Mike Leary's Avatar
Mike Leary Mike Leary is online now
LawnSite Fanatic
 
Join Date: Mar 2007
Location: Cactus Hug, Arizona
Posts: 20,554
Quote:
Originally Posted by SoCalLandscapeMgmt View Post
You know that once you program the thing you can save the settings so that you can instantly recall them should the homeowner mess with the thing.
That's pretty cool idea, Russ was telling me the W*M SL has the same feature.
Reply With Quote
  #28  
Old 09-07-2011, 10:55 AM
JimLewis's Avatar
JimLewis JimLewis is offline
LawnSite Fanatic
 
Join Date: Dec 1999
Location: Beaverton, OR
Posts: 6,512
Quote:
Originally Posted by Sprinkus View Post
Next time I buy an 1804 I'll remember where part of that money really goes.
Well, next time you buy a RB 1804 you should also remember that they've lowered prices on that item and every other item across the board anywhere from 15-30% since the recession hit. RB has done more to help contractors cope with the recession than any other irrigation supplier.

As for the money going to rewards programs, I think companies that have these would tell you that the increased revenues they get from people who buy more of their product because of the rewards programs is really what funds these trips.
__________________
Jim Lewis
Lewis Landscape Services - Oregon
"kickin' grass and takin' names"


www.lewislandscape.com - Portland Oregon Landscaping Company

landscape design Portland Oregon
Reply With Quote
  #29  
Old 09-07-2011, 11:14 AM
Wet_Boots's Avatar
Wet_Boots Wet_Boots is online now
LawnSite Fanatic
 
Join Date: Mar 2005
Location: metro NYC
Posts: 40,066
Nothing wrong with rewards programs. They can and will get completely ignored by people who select product based on performance and durability.
Reply With Quote
  #30  
Old 09-07-2011, 11:58 AM
JimLewis's Avatar
JimLewis JimLewis is offline
LawnSite Fanatic
 
Join Date: Dec 1999
Location: Beaverton, OR
Posts: 6,512
Right. There are plenty of us who could care less about performance and durability. We just care about the rewards. Nevermind the fact that we're installing dozens of these systems each year with a 5-year warranty attached. It doesn't matter at all if the product fails or doesn't perform well. We will just handle the all the constant call-backs over and over again - as long as I'm getting the rewards. Right? That's you're thinking?

The truth is I have been using RB products long before I was getting rewarded to do so. That's one of the reasons I love rewards programs so much. I get rewarded for doing stuff I was already doing. It's like my US Airways miles card. I was already buying stuff every day anyway. Now I earn miles and a few free flights a year for buying stuff I was already buying with my card.

As for performance and reliability, I'm happy with what we use. We've installed hundreds of systems over the past few years and rarely have call-backs. I can't even remember the last time a RB spray head, valve, or controller failed that we installed. And I can safely say we install more systems each year than most people on this board. 98% of the call-backs we do receive is just human error. Either the installer put the wrong nozzle on or should have used a larger nozzle or didn't open the nozzle up quite far enough or the programming needs to be adjusted slightly on the controller. But in terms of the product failing or not performing - very rare. But I'm sure whatever you're using has like a 0% fail rate, right?
__________________
Jim Lewis
Lewis Landscape Services - Oregon
"kickin' grass and takin' names"


www.lewislandscape.com - Portland Oregon Landscaping Company

landscape design Portland Oregon
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump






Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 03:49 PM.

Page generated in 0.09964 seconds with 8 queries