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Old 12-15-2014, 08:49 PM
longislandlawn longislandlawn is offline
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Would you go back to this customer

I have a customer who only wanted to pay $150 for a cleanup, so thats what
type of cleanup i gave them a basic cleanup , blew what ever came out in the beds and blew the grass clean and the hard surfaces as well. After I did it they wanted to know what they paid for. They said they wanted there beds raked out by hand and the leaves in bushes hand picked out. THey said that they did not want to see not one leaf on the property. I said but you got a good deal at $150 , spent 3 hours at the job which at that point lost money. I filled up my 8 x 10 trailer to the brim with leaves. I said that if want a better job you need to pay more, I have overhead I need to make money. They laughed when I said I need to make money.They said they might be willing to a additional $50 to get a better job, should i go back or walk away.
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Old 12-15-2014, 08:53 PM
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Patriot Services Patriot Services is online now
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You're already done. Price and expectations should have been agreed,written and signed before leaf 1 hit the trailer. Customer math has already proven they think all the money goes in your pocket. You will never satisfy them.
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Old 12-15-2014, 09:08 PM
larryinalabama larryinalabama is online now
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If you got paid I wouldn't go back.
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Old 12-15-2014, 09:12 PM
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Kelly's Landscaping Kelly's Landscaping is offline
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Would be cheaper to just reach in your pocket and hand them $50 dollars and go on your way. I got beat up on a weeding job about 10 years ago sounded just like this. We can only afford 100 fine ill do 100 worth of weeding I ended up giving an extra hour. Still wasn't good enough they wanted the whole place weeded now. Do not get involved in limited scope jobs they seldom end well.

Knew better too but it was mid summer and I had some open days. Should of followed my gut.
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Old 12-15-2014, 09:22 PM
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easy-lift guy easy-lift guy is online now
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Quote:
Originally Posted by Patriot Services View Post
You're already done. Price and expectations should have been agreed,written and signed before leaf 1 hit the trailer. Customer math has already proven they think all the money goes in your pocket. You will never satisfy them.
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Agreed. Spelling out in plain English by way of a work order or proposal is the better method when dealing with all future customers. Both party's sign off on the agreement and the fuzzy Math and English all but disappear.
easy-lift guy
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  #6  
Old 12-15-2014, 09:27 PM
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knox gsl knox gsl is online now
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I agree with everyone above, get paid and never go back.
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  #7  
Old 12-15-2014, 11:58 PM
rootytalbot rootytalbot is online now
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Location: East Tennessee
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Did you get any money? Or are you asking if you should bail on your three hours and just walk away.

Why not tell them the real price for raking beds and hand picking leaves out of bushes. Tell them that they got three hours which is standard for 150 dollars - and now I want my 150 dollars, please.
I looked at a nasty, neglected cleanup job last week while the owners german shepherd sniffed my leg (I kept thinking I was gonna get bit). Then we work out the details and he says how much per hour - I say fifty - he asks if I have law degree or something and tells me he was thinking 12.50 to 15.00 per hour.

Some people just have no idea how hard this work is or how its done.
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Old 12-16-2014, 09:23 AM
cotyledon cotyledon is online now
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They laughed ?
I would have walked off right then
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Old 12-16-2014, 09:45 AM
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easy-lift guy easy-lift guy is online now
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They laughed ?
I would have walked off right then
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Would you have left the trailer load of leafs since it was their property?
easy-lift guy
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  #10  
Old 12-16-2014, 12:24 PM
cotyledon cotyledon is online now
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Originally Posted by easy-lift guy View Post
Would you have left the trailer load of leafs since it was their property?
easy-lift guy
Ha ha, that would be great. 150$ is a good price for a story like that
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