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Old 09-16-2011, 10:00 PM
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joee0914 joee0914 is offline
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Locking in prices

So as the end of the mowing season makes its way forward i've been thinking about a simple strategy to help generate a lot of return from current customers. My plan is to send contracts to my current customers for next year locking in their current price with no chance of increase as long as the property is not changed during the off season.

Does this seem as a good tactic or does it leave to much risk at my expense.

I know its a bit of a chance with fluctuating gas prices but most of accounts include a little extra overhead which should cover any increase in gas prices.
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Old 09-16-2011, 10:29 PM
JDiepstra JDiepstra is offline
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Sure why not....
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Old 09-16-2011, 10:38 PM
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Patriot Services Patriot Services is online now
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If you are happy and making a good margin at your current then sure. Include a well written letter thanking them for their loyalty and how you want to guarantee them a spot on next seasons schedule.
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Old 09-18-2011, 02:28 PM
tlc1994 tlc1994 is offline
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I think it is an excellent way to retain your current customers. Just be sure to write up a contingency that the property and services must stay the same for the locked in price.
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Old 09-23-2011, 08:32 AM
shade tree landscaping shade tree landscaping is offline
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we do it on fert and cutting, tell them to "lock in current year prices." Also offer 10% off season if paid in full Jan 15th
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Old 09-23-2011, 12:04 PM
JDiepstra JDiepstra is offline
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10% off way too much for paid in full. 5% tops
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Old 09-23-2011, 07:53 PM
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CLS LLC CLS LLC is offline
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I have sent the following years service agreements out with the final years invoice without offering any incentive and I did receive most of them back, but one piece of advice I have for you is to still send them a letter in the spring reminding them that they are on your schedule. I just say this because quite a few customers had forgotten that they signed the service agreement and called in the spring asking if we would be servicing their property again. As a result of this confusion I don't send service agreements in the fall anymore.
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Old 09-23-2011, 08:07 PM
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johnsonslawnmanagement johnsonslawnmanagement is offline
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You need to have a fuel surcharge in there. Mine states that if fuel rises above $4 per gal we get a surcharge. I'm not eating a big fuel bill. What you gonna do if you've promised them a rate and your fuel costs double?
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