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Old 12-04-2011, 11:25 PM
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Classic Lighting Classic Lighting is offline
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Can LED garland be repaired?

It's prelit LED from Seasonal Source and this is the 2nd year in service. A 2ft section is very dim. Any thoughts regarding repairs? I don't think the customer will be happy if I tell them it's toast.
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Old 12-05-2011, 01:18 AM
David Gretzmier David Gretzmier is offline
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it sounds like toast. many led strands have voltage regulators spread throughout the strand to endure the leds are getting the proper voltage. they are not replaceable. it sounds as though one of the regulators is broken. the best bet is to find a new light set that has similar color, pull out the old light set and put in new. This will take time, but not too much expense.
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Old 12-05-2011, 07:29 AM
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turf hokie turf hokie is offline
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David is right, the garland is done, it happens, we have had it happen straight out of the box.

Best bet is to restring it. It usually takes about 30 minutes to restring a full stick of garland with 100 lights.

Do you gurantee the material past the 1st year?

Good luck.
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Old 12-05-2011, 08:28 AM
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wurkn with amish wurkn with amish is offline
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since its already toast...... if you have a magic box, buzz it for a little bit. Sometimes it works and you can get a little more life from them.
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Old 12-05-2011, 03:42 PM
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Quote:
Originally Posted by wurkn with amish View Post
since its already toast...... if you have a magic box, buzz it for a little bit. Sometimes it works and you can get a little more life from them.
Funny you mention that, even tho I know the buzz box doesnt work on LED, I always hit it once or twice just to make sure its dead, never know if it might save a replacement by zapping it...
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Old 12-05-2011, 04:58 PM
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I actually have gotten some to work that way. But I use them at my place so it doesn't matter if they die during the season.
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Old 12-05-2011, 07:08 PM
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I have used it to find dead bulbs in LED sets.
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Old 12-05-2011, 10:15 PM
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Classic Lighting Classic Lighting is offline
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Quote:
Originally Posted by turf hokie View Post
Best bet is to restring it. It usually takes about 30 minutes to restring a full stick of garland with 100 lights.

Do you gurantee the material past the 1st year?

Good luck.
Thanks guys for all your help.
I've never restrung a stick so now is a great time to learn.
I don't specifically offer a warranty on products. If something does break, I'll repair it without any hassle. In my sales pitch, I do tout the reliability and efficiency of LED so I'll willing to stand behind my word and strive to keep customers happy. Guess I'll absorb this one in the name of customer service.
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Old 12-05-2011, 10:16 PM
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Classic Lighting Classic Lighting is offline
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Anyone has a link for the Magic Box thingy?
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Old 12-06-2011, 06:37 AM
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addictedtolandscaping addictedtolandscaping is offline
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Just about any distributor will have them. Gonna cost you a coupler hundred bucks though
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