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Old 03-09-2012, 09:34 PM
Nicktw25 Nicktw25 is offline
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Contacting New Accounts

My uncle recently got out of the mowing business and I just so happened to be starting up. So he sold me his 30 accounts and equipment. He has all residential besides one neighborhood commons area he mows.

My main question is how should I go about contacting the accounts. They aren't on contracts, so they aren't guaranteed. My uncle said he will be sending out a letter to all of them explaining he's selling it to me. So how should I follow up after that? Go door to door to meet them after he sends the letter out? Or do I call them? Or send out a letter?

I've worked with him in the past on most of the accounts, but have only met about 5 of the people. I already know what all the work details.

ANY HELP WOULD BE GREAT!!!!!
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Old 03-09-2012, 10:20 PM
DEPENDABLE LANDSCAPING DEPENDABLE LANDSCAPING is offline
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Have him word the letter as you are taking over the family business after working with him.
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Old 03-09-2012, 10:25 PM
Nicktw25 Nicktw25 is offline
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But there will be a name change. It's my mom's brother so he has a different lastname then me. His company is his (lastname landscaping). But that does sound like a good idea!

Thanks
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Old 03-09-2012, 10:36 PM
DEPENDABLE LANDSCAPING DEPENDABLE LANDSCAPING is offline
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If I were you, keep the name as a division of your landscape name for a full season. Continue to build new accounts under your name and next year just let all your uncles accounts know you have simply changed the name of the business and the old name will be phased out. Probably going to be the easiest transition. Good luck.
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Old 03-09-2012, 11:56 PM
Nicktw25 Nicktw25 is offline
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I do like that idea. But I have ZERO customers as of right now. I was going to build off his 30 or so accounts he has. Are there any more ideas to be tossed around?
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Old 03-10-2012, 12:00 AM
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PROCUT1 PROCUT1 is offline
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Call them up or stop by and introduce yourself and let them know you took over for your uncle and you will be mowing their grass now. Pretty simple.
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Old 03-10-2012, 12:45 AM
NewHorizonLandscaping NewHorizonLandscaping is offline
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I just went through this when I purchased some accounts. The guy I bought them from sent out a letter basically telling the clients what was going on. In the same envelope I had a letter of introduction with all my info. I also included in my letter that prices would be remaining the same.
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Old 03-10-2012, 12:51 AM
Nicktw25 Nicktw25 is offline
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Quote:
Originally Posted by NewHorizonLandscaping View Post
I just went through this when I purchased some accounts. The guy I bought them from sent out a letter basically telling the clients what was going on. In the same envelope I had a letter of introduction with all my info. I also included in my letter that prices would be remaining the same.
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Old 03-10-2012, 12:52 AM
Nicktw25 Nicktw25 is offline
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So how did you get them to confirm they still wanted their yards to be serviced? Did you tell them that you'll be starting on a certain date, and if they don't want serviced to contacts you?
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Old 03-10-2012, 01:22 AM
NewHorizonLandscaping NewHorizonLandscaping is offline
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[QUOTE=Nicktw25;4344359]So how did you get them to confirm they still wanted their yards to be serviced? Did you tell them that you'll be starting on a certain date, and if they don't want serviced to contacts you?
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I just said if they have any question, comments or concerns to just contact me. I told them the week I would be starting and if they needed anything before that date to let me know.
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