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  #1  
Old 12-11-2002, 03:45 PM
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grassdaddy grassdaddy is offline
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client owes me money

how long do you wait to take action if aclient does not pay ?
i have a client who owes me 360.00 since oct . 18 2002 .
i have invoiced twice with no reply ! this client has always
paid promptly . now that the season is over i am concerned
about payment . does anyone else have this trouble at the end of the season ?what steps do you recomend ?
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  #2  
Old 12-11-2002, 04:08 PM
LAWNS AND MOWER LAWNS AND MOWER is offline
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Send him one more invoice and include in it a statement like, "If payment is not received by so and so date, I'm left with no choice but to turn this over to a collection agency".
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Old 12-11-2002, 04:46 PM
MOOSE MOOSE is offline
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Do it the way LAWS & MOWER said...

But send it certified, that way u can know if someone recieved it.
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  #4  
Old 12-11-2002, 04:52 PM
KLR KLR is offline
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he is still under 60 days overdue (for now anyway) since you say he has always been prompt, maybe you need to give him a call or better yet drop by when you know hes home. just say you were concerned for his health since he hasnt made payment for an invoice that is getting old (might he have a health problem that you dont know about, hospitalized??).

i always stay on top of collections, but even more so this time of year....i did the work this year and i want to be paid this year
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  #5  
Old 12-11-2002, 05:29 PM
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Stonehenge Stonehenge is offline
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Do what the others have said here. But certainly, call first. All you need to say is "I'm calling to check the status of your payment."

Many times it's difficult to remember in these situations, but it's best to follow Daulton's advice (from the movie 'Roadhouse'): Be Nice. Until it's time to not be nice.

Once you cross over and make this an antagonistic relationship, you've written off: the customers good will, any future biz with that customer, any positive PR/word of mouth from that customer. And you can't un-ring that bell.
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  #6  
Old 12-11-2002, 05:59 PM
devildog devildog is offline
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Why have'nt you picked up the phone? with regards... devildog
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  #7  
Old 12-11-2002, 06:19 PM
LAWNGODFATHER LAWNGODFATHER is offline
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Quote:
Originally posted by Stonehenge
Many times it's difficult to remember in these situations, but it's best to follow Daulton's advice (from the movie 'Roadhouse'): Be Nice. Until it's time to not be nice.
Wehn collecting bills, you must always be nice, federal law.

When it's time to not be nice the vocabulary changes but still be nice.

When it's time to not me so nice, you will be looking accross a court room at them.
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Old 12-11-2002, 08:15 PM
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Stonehenge Stonehenge is offline
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LGF, I hope nobody misunderstood....the reference to Roadhouse was not to suggest that the time to 'not be nice' meant time to open a can of whoopass.

It simply meant that you need to preserve a good relationship until it's clear that it can't be preserved, or that preserving it does not benefit you.

Once you've reached that point you need to make it clear that you will pursue every avenue to collect funds.
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  #9  
Old 12-11-2002, 08:36 PM
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LakeSide Lawn and Landscape LakeSide Lawn and Landscape is offline
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Heck if they dont pay you can take a lein out on there house
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  #10  
Old 12-11-2002, 09:19 PM
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grassdaddy grassdaddy is offline
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thank you for all the comments and advice . this is the part i leave
to the wife . perhaps we will open a can together ! it is hard to believe that you do a service for someone and they are too sorry to pay or they put you last on the bill list ! i do have round -up ,and i am not afraid to use it !
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