Register free!

The Green Industry's Resource Center



Reply
 
Thread Tools   Display Modes
  #1  
Old 03-30-2012, 12:09 AM
stevenf stevenf is offline
LawnSite Bronze Member
 
Join Date: Apr 2007
Location: Louisiana
Posts: 1,612
Renewal residential maintenance contracts

Last year was the first time I offered residential yearly maintenance contracts. Some are making 11-12 months soon. I was thinking of just writing a small paragraph requesting a signature to continue last years contract rather than signing another 3 page contract in person. Anyone do smaller renewal letters?
Reply With Quote
  #2  
Old 03-31-2012, 11:20 AM
xclusive xclusive is offline
LawnSite Senior Member
 
Join Date: Dec 2009
Location: Northern NJ
Posts: 949
Why not just send a new contract with an auto renew clause stating that the contract auto renews each year unless they send you a cancellation letter.
Reply With Quote
  #3  
Old 03-31-2012, 01:10 PM
headz77's Avatar
headz77 headz77 is offline
LawnSite Senior Member
 
Join Date: May 2011
Location: PDX, OR
Posts: 649
That's what I did this year, no one minded.
Posted via Mobile Device
Reply With Quote
  #4  
Old 03-31-2012, 07:53 PM
ptjackson's Avatar
ptjackson ptjackson is offline
LawnSite Member
 
Join Date: Aug 2005
Location: Oklahoma City OK
Posts: 212
exactly. Make the default action to just auto renew. If you "make" them sign something they may stop and reconsider the service. Imagine if the gym made you resign a contract every year, soon they'd have a lot of cancelations.

The power of the default action is VERY strong with people
__________________
Servicevines is an outdoor marketplace where Pro's and customers meet and fall in love.
Reply With Quote
  #5  
Old 04-01-2012, 03:53 PM
zimmatic zimmatic is offline
LawnSite Senior Member
 
Join Date: Dec 2007
Location: Minnesota
Posts: 400
Have them renew and offer them an option to prepay the entire year in advance with some sort of discount.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 10:04 AM.

Page generated in 0.06899 seconds with 7 queries