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  #1  
Old 05-15-2012, 02:32 PM
Get Some...'s Avatar
Get Some... Get Some... is offline
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I hate when this happens.....

Pulled up in front of a regular mowing job today and it was just mowed with a 21".

Left a bill for the last four services and one fert app.
Plus a $20 trip charge for today....
Wrote on it "if you no longer require our service I would appreciate a phone call or e-mail saying so".

We will see what happens.
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Old 05-15-2012, 03:09 PM
sehitchman sehitchman is online now
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Be careful how you word that type of note. I had one of my yards get cut, the homeowner never figured out who did it. We figured some LCO did the wrong house. Still my customer after a couple of years.
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  #3  
Old 05-15-2012, 03:44 PM
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Richard Martin Richard Martin is online now
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Wow, $20 trip charge? This one wasn't in the same neighborhood as any others that you cut? Or even the same town for that matter. Did you have that penalty written into the contract or verbally agreed to?
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  #4  
Old 05-15-2012, 05:20 PM
Get Some...'s Avatar
Get Some... Get Some... is offline
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Quote:
Originally Posted by Richard Martin View Post
Wow, $20 trip charge? This one wasn't in the same neighborhood as any others that you cut? Or even the same town for that matter. Did you have that penalty written into the contract or verbally agreed to?
Call your local HVAC guy, make an appointment for maintenance of your HVAC.

Do not be there when he comes.....see what happens...
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  #5  
Old 05-15-2012, 05:45 PM
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hammmerhead hammmerhead is offline
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Fixed it for you



Quote:
Originally Posted by Get Some... View Post
Pulled up in front of a regular mowing job today and it was just mowed with a 21".


Left a bill for the last four services and one fert app.
Plus a $20 trip charge for today....
Wrote on it "Thanks for not telling me someone mowed your yard. This way I make 20 dollars just for driving to your home and doing no work"We will see what happens.
  #6  
Old 05-15-2012, 05:48 PM
shadrach shadrach is offline
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What is wrong with a trip charge?
  #7  
Old 05-15-2012, 05:52 PM
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Richard Martin Richard Martin is online now
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If it's not in the contract then you can't charge for it. Or at least, they don't have to pay it if you charge it.
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  #8  
Old 05-15-2012, 07:09 PM
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4 seasons lawn&land 4 seasons lawn&land is offline
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Respect for the lawn guy is so low that the lawn guys dont even have a problem with it anymore. Still, I wouldve made sure it wasnt a mix up or granny getting some excersize before I left the note. The service charge is legit if your in a rural area.
  #9  
Old 05-15-2012, 07:14 PM
Snapper Jack Snapper Jack is offline
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Quote:
Originally Posted by Get Some... View Post
Call your local HVAC guy, make an appointment for maintenance of your HVAC.

Do not be there when he comes.....see what happens...
Cutting grass isn't a specialized field and any Tom,Dick and Harry from the ghettos could fill your shoes.Good luck in collecting that 20.00
  #10  
Old 05-15-2012, 07:48 PM
yardguy28 yardguy28 is offline
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Quote:
Originally Posted by Get Some... View Post
Call your local HVAC guy, make an appointment for maintenance of your HVAC.

Do not be there when he comes.....see what happens...
we aren't the local HVAC.

I think $20 is a bit ridiculous. you only need to cover a little gas from driving there. $5 is more than reasonable.

good luck keeping that account. I'd pay everything BUT $20 charge and fire your @ss.
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