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Old 06-16-2012, 11:04 PM
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BJWLAWNCARE BJWLAWNCARE is offline
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broken winshield and back window insurance issur

I called my agent friday at about 3:30 and left a message with my issue. I called back at 4:45 and got the machine again. I waited until I got home from work at 7 and called the after hours person and had to leave another message and haven't heard back as of yet. WTF? I pay them on time. I'm not sure what to do. I was vandalized at some point thursday night and didn't discover the problem until it became noticeable friday. The tiny cracks grew and the back window is totally gone out of my 250.
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03 Ford F-250
2014 RAM 3500 12 FT aluminum dump
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48 and 52 inch Scag Pro-V's
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Last edited by BJWLAWNCARE; 06-16-2012 at 11:05 PM. Reason: title shoulds say *issue
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  #2  
Old 06-16-2012, 11:06 PM
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JB1 JB1 is online now
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i know my agents are not in on saturdays and will be there monday morning.
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  #3  
Old 06-17-2012, 09:04 AM
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BJWLAWNCARE BJWLAWNCARE is offline
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How about fridays? Is yours open at least till five? That was my first call. How about having after hours service and not returning my call either. I pay these guys over 4,000 per year between business and personal. I expected to have the process started at least and have minimal downtime with my vehicles.
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03 Ford F-250
2014 RAM 3500 12 FT aluminum dump
(2) 6 x 12 V-nose enclosed trailors
48 and 52 inch Scag Pro-V's
48 and 36 inch Great Dane hydro WB's
2-21in Honda HRC 216 hydro
Echo Hedge trimmer HC-150
2- Shindaiwa multi tool M2510
2-Hitachi string trimmers
Shindaiwa BP blower 854
Robin BP blower
Shindaiwa HT 2510 30in single sided trimmers
Echo Blower ES-230
Stihl Chain Saw 250
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  #4  
Old 06-17-2012, 09:13 AM
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clydebusa clydebusa is offline
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Location: Tulsa Oklahoma
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Probably should call the 1800 number, Agents anymore just take your money and quote you prices. Call Flo!
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  #5  
Old 06-17-2012, 10:30 AM
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BJWLAWNCARE BJWLAWNCARE is offline
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Location: Scranton PA
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thanks Clyde. I called the 800 number and got my questions answered and an appointment for repair.
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  #6  
Old 06-17-2012, 11:16 AM
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clydebusa clydebusa is offline
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NP have a good one and hope things go better next week.
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  #7  
Old 06-17-2012, 07:17 PM
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wbw wbw is online now
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Location: houston tx
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Let your agent enjoy his weekend. He will call you back Monday.
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  #8  
Old 06-21-2012, 08:42 AM
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BJWLAWNCARE BJWLAWNCARE is offline
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Join Date: Feb 2008
Location: Scranton PA
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Sorry WBW if I expect more from my insurer they have dozens of agents and assistants, not to mention 24 service. This is one of the reasons I decided to use them. He called me yesterday afternoon and left me a message. He just wanted to let me know I wasn't being ignored, he just got and I quote "wicked busy" Friday. He then said he was away for a few days. Regardless, I got them both fixed at safellite with minimal downtime.
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