She thinks my bill is unreasonable

[1idejim]

i received a nice letter today concerning http://www.lawnsite.com/showthread.p...light=veterans
and the fact that i haven't been paid yet, guess what? this turned out to be a he said / she said finger pointing mess that will cost more than what it's worth to collect.

i would rather work for HO's any day than work for new to me contractors, my list of gripes goes on for days but i think of one thing in this instance. the little bit i lost pales in comparison to what they gave.

[DanaMac]

Stick it to 'em Jimmy

[jbell36]

i got that two weeks ago...we have a full maintenance customer who wanted me to come over to check out a head that she thinks is watering the neighbors yard...so i check it out and nothing was wrong...i was only there maybe 10 minutes so i tacked on $25 to her regular bill...it was only $25 because she is a great customer and does full maintenance...she didn't agree with the additional charge but she paid it, she's lucky it wasn't at least double that...it's hard to make everyone understand our side

[BPS##]

Originally Posted by jvanvliet

$95.00 to show up for any part of an hour & $95.00 per hour thereafter.

DAMN I'm too cheap. $50 an hr here, some guys are $60.

[Wet_Boots]

Originally Posted by 1idejim

i received a nice letter today concerning http://www.lawnsite.com/showthread.p...light=veterans
and the fact that i haven't been paid yet, guess what? this turned out to be a he said / she said finger pointing mess that will cost more than what it's worth to collect.

i would rather work for HO's any day than work for new to me contractors, my list of gripes goes on for days but i think of one thing in this instance. the little bit i lost pales in comparison to what they gave.

putting a lien on a cemetery would be kind of weird

[jbell36]

Originally Posted by BPS##

DAMN I'm too cheap. $50 an hr here, some guys are $60.

i agree...$95/hour is crazy money, i would love to get that...i also only charge $50 right now because i'm still fairly new...once i feel like i can diagnose most problems and fix things the correct way i will charge about $65, that seems to be the going rate around here...there is one company from the area that charges $85/hr. they are new to irrigation, what they have going for them though is they are a huge company with a great reputation in the green industry...

[Irrigation Contractor]

Originally Posted by jbell36

i agree...$95/hour is crazy money, i would love to get that...i also only charge $50 right now because i'm still fairly new...once i feel like i can diagnose most problems and fix things the correct way i will charge about $65, that seems to be the going rate around here...there is one company from the area that charges $85/hr. they are new to irrigation, what they have going for them though is they are a huge company with a great reputation in the green industry...

Take this for what it is worth since I know many never take my advice

PLEASE RAISE YOUR RATES TO MATCH ALL THE REAL IRRIGATION CONTRACTORS IN YOUR AREA.

You will have a hard time explaining to your customers the increase when you all of a sudden decide to change.

$50.00?????

We are $85.00 per hour for residential and $95.00 for commercial service work. A tech will time-in to Hindsite when he leaves the shop, gets to the job, completes the job, then they time out and time in to the next service call. This process continues daily until the last service call which will be billed 30 more minutes of drive time back to the office.

This year we had some customers used to pricing from years ago and they were not happy when they got their bill, we explained and justified our prices. Some of them left and some we even dropped, all the others jumped onboard and the best were the one's that called back a few days later

It was fun telling a few EX-customers that ran their mouths, that we were no longer interested in their business.

[GreenI.A.]

Last year we had one where there was no power going to the electrical outlet for the controller. Quick check of the fuse box showed a piece of equipment on the same circuit trip the breaker. Customer didn't like the 123.00 bill to flip the switch.

[1idejim]

Originally Posted by GreenIndustryAssociates

Last year we had one where there was no power going to the electrical outlet for the controller. Quick check of the fuse box showed a piece of equipment on the same circuit trip the breaker. Customer didn't like the 123.00 bill to flip the switch.

mine was much more involved than flipping a switch but along the same line that the RP was out of their comfort zone and ability.
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[jvanvliet]

Originally Posted by BPS##

DAMN I'm too cheap. $50 an hr here, some guys are $60.

I'm too cheap; my competitors are getting from $105.00 to as high as $165.00 I'm aware of.