Register free!

The Green Industry's Resource Center


Reply
 
Thread Tools   Display Modes
  #1  
Old 07-01-2015, 01:17 PM
williams lcm williams lcm is offline
LawnSite Senior Member
 
Join Date: Jul 2009
Location: orlando fl
Posts: 888
retired military guy came out and yelled at me today

My military customer came out and yelled at me today because I did not cut on a diagonal last week. He takes pictures of lawn every week when I get done. He noticed on picture that I didnt. He was going to give me a 10 buck raise and now he said no raise because I did not cut on a diagonal. He lawn is flawless with no weeds or tire ruts. Crazy people. I have heard it all now
Posted via Mobile Device
Reply With Quote
  #2  
Old 07-01-2015, 01:21 PM
ToddH's Avatar
ToddH ToddH is offline
LawnSite Senior Member
 
Join Date: Aug 2012
Location: Grand Prairie, Texas
Posts: 796
Tell him it is good to change mowing pattern.
Reply With Quote
  #3  
Old 07-01-2015, 02:00 PM
GRANTSKI GRANTSKI is online now
LawnSite Member
 
Join Date: Apr 2015
Location: Ct Shoreline
Posts: 186
Yea wth its better for the lawn to switch patterns esp if you have a heavy/commercial mower. Explain if u keep cutting the same pattern he.ll get ditches in the lawn. I got a new acct once and the guy must've mowed the same for 20 yrs...i mowed opposite and he didn't like it at all. It left scalp marks from crossing his tracks cuz they were literally 3-4 inches deep. changing patterns woulda repaired the damage over time...but he didn't give me the chance lol. One of the only accts I ever lost.
Posted via Mobile Device
Reply With Quote
  #4  
Old 07-01-2015, 02:03 PM
Nunyabisnes Nunyabisnes is offline
LawnSite Member
 
Join Date: May 2015
Location: Ocala, FL
Posts: 241
If you told him you were going to do something and didn't do it, then why wouldn't he be mad? Is it because he's wanting you to mow different patterns every week to avoid putting ruts in the yard? If so then I'd be mad just like he was. The $10 raise sounds like complete bs. A lot of people will pull that crap, oh I was going to pay you more but you did this wrong so now I'm not going to. Some customers, especially older ones, can be a PITA. You just have to deliver what you promised by when you promised and then they won't have anything to complain about.
Posted via Mobile Device
Reply With Quote
  #5  
Old 07-01-2015, 02:33 PM
DuallyVette DuallyVette is offline
LawnSite Silver Member
 
Join Date: Dec 2003
Location: Charlotte NC
Posts: 2,420
I was going to start sending you fifty dollars a week, but now I'm mad because you didn't handle this situation properly on your own at the time it occurred.
Reply With Quote
  #6  
Old 07-01-2015, 05:26 PM
grassmonkey0311's Avatar
grassmonkey0311 grassmonkey0311 is offline
LawnSite Bronze Member
 
Join Date: Feb 2013
Location: MD/NC
Posts: 1,153
I can't stand people like that.

They need to get a life.
__________________
"People say, you know,that I'm an idiot or something because all I do is cut lawns for a living." -Caddyshack
Reply With Quote
  #7  
Old 07-01-2015, 05:29 PM
RussellB RussellB is online now
LawnSite Platinum Member
 
Join Date: Aug 2010
Location: SC
Posts: 4,408
Quote:
Originally Posted by grassmonkey0311 View Post
I can't stand people like that.

They need to get a life.
or a new lawn guy.
Reply With Quote
  #8  
Old 07-01-2015, 06:11 PM
B-2 Lawncare B-2 Lawncare is offline
LawnSite Senior Member
 
Join Date: Nov 2011
Location: Buffalo wy
Posts: 262
Quote:
Originally Posted by RussellB View Post
or a new lawn guy.
I will second that.
Reply With Quote
  #9  
Old 07-01-2015, 06:36 PM
Charles's Avatar
Charles Charles is online now
Moderator
 
Join Date: Dec 1999
Posts: 7,546
I will cut it diagonally next time. I CAN'T HEAR YOUUUU! I WILL CUT IT DIAGONALLY NEXT TIME SIR!
Get down and give me five!
Reply With Quote
  #10  
Old 07-01-2015, 06:41 PM
williams lcm williams lcm is offline
LawnSite Senior Member
 
Join Date: Jul 2009
Location: orlando fl
Posts: 888
I do change up pattern every week. But one week I did not do diagonal. His lawn has no ruts. It's immaculate. So I don't know what his problem is.
Posted via Mobile Device
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Layout Style:





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.com™ - Moose River Media
All times are GMT -4. The time now is 10:11 AM.

Page generated in 0.07394 seconds with 10 queries