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Old 07-30-2012, 11:16 AM
grassmasterswilson grassmasterswilson is online now
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Full service customers

Been tossing this idea around. What do you guys include?

I aw thinking about regular mowing, weed control, fertilization, and 2-3 pruninga(with spot prunes in between). What about disease and grubs? These are extras for me now?

How do you sell this?
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Old 07-30-2012, 12:39 PM
Kkane97 Kkane97 is offline
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Quote:
Originally Posted by grassmasterswilson View Post
Been tossing this idea around. What do you guys include?

I aw thinking about regular mowing, weed control, fertilization, and 2-3 pruninga(with spot prunes in between). What about disease and grubs? These are extras for me now?

How do you sell this?
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I have been thinking of offering something like that to my new/existing accounts next season, but I was thinking

Regular mowing
Fert
2-3 Pruning
Mulching
Flower Bed Maint.

A few of my accounts always say to me, they want their lawns greener, dont want to have to do any yard work at all, so even if a few bite it would be a plus!

I cant get my applicators license until I am 18 so I couldnt offer weed and grub.

Not to hijack thread here, but those of you who do offer this "Premium Package" are those customers contracted? The reason I say that is do you have them paying a flat monthly rate so that they dont pay you for each extra individual service when needed?

Subscribing to see what others say....
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Old 07-30-2012, 12:48 PM
grassmasterswilson grassmasterswilson is online now
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Thinking the same thing it there are something's that I would offer that might not interest all customers.

In a perfect world I would do mowing, my Fert/weed program, grub treatment, disease treatment, pruning, bed cleanup and weeding. As for mulch/pine straw i could offer that depending on what type. I would then have everything and could spend detailed time at each property. Might even be able to offer a guarantee on some things.
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Old 07-30-2012, 01:31 PM
Kkane97 Kkane97 is offline
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Ok so you are thinking of a optional service type customer, you offer all the services and they choose the ones they want?
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Old 07-30-2012, 01:52 PM
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TriCountyLawn TriCountyLawn is offline
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My full service stuff pays a monthly price over 7 months and includes clean ups , fert, weeding,pruning/shearing, lawn main and some I do the irrigation at.


I would love to be full service only as some companies are.
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Old 07-30-2012, 01:53 PM
ReddensLawnCare ReddensLawnCare is offline
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Included in mine are:
Fert
Weed control
Aeration ( no seed and fert, that's extra)
Leaf cleanup as needed
Prunning
Fall cut backs ( liriope, pompadour grass, crepe myrtles)
Bed maintenance

Extra
Crabgrass post emergent
Non broadleafs; sedges
Grub/insect
Fungus.

Does that help?
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Old 07-30-2012, 02:23 PM
Kkane97 Kkane97 is offline
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Originally Posted by TriCountyLawn View Post
My full service stuff pays a monthly price over 7 months and includes clean ups , fert, weeding,pruning/shearing, lawn main and some I do the irrigation at.


I would love to be full service only as some companies are.
How did you figure your monthly price? Are many people shocked at how much it costs?

GMW- sorry to hijack again
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Old 07-30-2012, 02:55 PM
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Glenn Lawn Care Glenn Lawn Care is online now
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Mine includes mow, trim, edge, blow, fert/squirt and trimming shrubs if the customers want it. For some reason my customers like their shrubs over grown. I have ask several times this year and last if they wanted me to trim them and they always say they will get around to it, but they never do!
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Old 07-30-2012, 04:02 PM
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TriCountyLawn TriCountyLawn is offline
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Quote:
Originally Posted by Kkane97 View Post
How did you figure your monthly price? Are many people shocked at how much it costs?

GMW- sorry to hijack again


Just figure how many mowings , leaf clean ups etc price em normal and roll it up. Most people who do full service don't get shocked by 300-500.00 a month bills. The extras like mulch or plantings are just billed in addition to the monthly charge
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Old 07-30-2012, 05:40 PM
grassmasterswilson grassmasterswilson is online now
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Originally Posted by Kkane97 View Post
Ok so you are thinking of a optional service type customer, you offer all the services and they choose the ones they want?
No I'd probably start with a basic level of mowing, leaf cleanup, pruning, and weed/fert. Although I'd like to include aeration, seeding, grub, disease, etc it might be better to charge it extra or add it in if the customer wants it.

I have every type of customer from per cuts, per application, prepay, monthly(mowing only, mowing and apps, and mowing, apps, seeding). I'd love to get everyone on the same plan, but i can't afford to lose business.

What I need to do is figure out some little things that might make a full service program more inviting. Maybe include some freebies(either free or bundled in the mow price) like pine cones/sticks picked up out of the beds, round up in the beds, etc.
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