The Green Industry's Resource Center

Thread Tools   Display Modes
Old 07-30-2012, 07:44 PM
jrs.landscaping's Avatar
jrs.landscaping jrs.landscaping is offline
LawnSite Silver Member
Join Date: Mar 2012
Location: Maine
Posts: 2,701
Contract services are:

Mow/trim (26 mowings)
fert @ 3 apps
pre em/veg control 1x
mulch 1x
pruning/trimming 1-2x
Dethatch 1x
Spring/Fall cleanups

all other services are offered over and above the contract rates. Our contracts are invoiced monthly and spread over 6 months.
Reply With Quote
Old 07-30-2012, 11:52 PM
herler herler is offline
LawnSite Fanatic
Join Date: Apr 2012
Posts: 5,145
Yeah we tried that, I found it appeared customers had trouble deciding which service because no two yards are alike so nothing ever fit their needs to a tee, unfortunately a confused customer who can not decide in short order will go elsewhere, nobody likes to feel confused by choices, apparently it made perfect sense to us but not to them, so then the ones who did decide were few and far in between, long story short it totally reduced our sales.

So nowadays we simply let the customer dictate to us what it is they would like, and I don't play with those #1 through #6 "menus" anymore.
Reply With Quote
Old 07-30-2012, 11:59 PM
Ben Bowen's Avatar
Ben Bowen Ben Bowen is offline
LawnSite Senior Member
Join Date: May 2011
Location: PNW
Posts: 894
This seems to vary greatly by region. Here in the Norrhwest we do 42 mow, edge, blow, weed removal visits and 3-5 leaf pickup visits in the fall/winter. I include 5 ferts. Everything else is extra. We charge the same amount every month of the year.
Posted via Mobile Device
Reply With Quote
Old 07-31-2012, 01:14 AM
orangemower orangemower is offline
LawnSite Silver Member
Join Date: Dec 2011
Location: pa
Posts: 2,773
Originally Posted by Glenn Lawn Care View Post
Mine includes mow, trim, edge, blow, fert/squirt and trimming shrubs if the customers want it. For some reason my customers like their shrubs over grown. I have ask several times this year and last if they wanted me to trim them and they always say they will get around to it, but they never do!
Still haven't got the hint? If they really cared they would have already done it or paid you to do it. They aren't full service to me.
Reply With Quote
Old 07-31-2012, 01:28 AM
orangemower orangemower is offline
LawnSite Silver Member
Join Date: Dec 2011
Location: pa
Posts: 2,773
Originally Posted by grassmasterswilson View Post
No I'd probably start with a basic level of mowing, leaf cleanup, pruning, and weed/fert. Although I'd like to include aeration, seeding, grub, disease, etc it might be better to charge it extra or add it in if the customer wants it.

I have every type of customer from per cuts, per application, prepay, monthly(mowing only, mowing and apps, and mowing, apps, seeding). I'd love to get everyone on the same plan, but i can't afford to lose business.

What I need to do is figure out some little things that might make a full service program more inviting. Maybe include some freebies(either free or bundled in the mow price) like pine cones/sticks picked up out of the beds, round up in the beds, etc.
Freebies to a customer is like crack to a crack head. They get addicted and want more freebies. Never give your work away. Now that's not to say some bartering isn't worthy depending on what the circumstances are in the deal.
Reply With Quote
Old 07-31-2012, 08:19 AM
yardguy28 yardguy28 is offline
LawnSite Platinum Member
Join Date: Jan 2010
Posts: 4,464
my full service includes regular mowings, bagging as needed, shrub pruning, generally twice a season, mulch once a season, a spring clean up and fall clean ups.

the way I sell it is to use the fact that full service allows me to fully take care of the lawn so the client doesn't have to worry about it. like with the bagging as needed. when I show up to a full service account if it needs bagged I bag it and charge accordingly no questions asked. with a basic client I can't bag it without there ok or I bag it and not charge the extra amount.

still 90% of my business is basic service with clients getting the other services ala carte.
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Layout Style:

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Grand View Media
All times are GMT -4. The time now is 02:23 AM.

Page generated in 0.08514 seconds with 8 queries