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  #1  
Old 08-02-2012, 05:36 PM
Ijustwantausername's Avatar
Ijustwantausername Ijustwantausername is offline
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Join Date: May 2011
Location: Raleigh NC
Posts: 792
I have solved the non/late payer problem, for me at least

Credit cards. I know, many of you seasoned lawn guys know this already, but after my 2nd full-time year, I have caught on as well. All I can say is it has really helped me with what I call "accounts receivable anxiety." No longer do I go to the mailbox, no longer do I send bills (at least not for new customers), and no longer do I make the 3 weeks late phone call asking for my money. I just punch in the number and within a day I have the funds. Simple as that. If I get a customer that I am unsure of, I simply run the card before the work to make sure it goes through, and its a walk in the park after that.

Yeah it does eat into my profit a little with the fees, but hey, I'd rather pay $5 on the $100 to not deal with late payers, gas going to the post office, stamps, paper, envelopes, ink, printer, and the no payer and day!

I haven't quite graduated to pay-pal status, but for right now this suits me just fine.

Hope this helps some of you.
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  #2  
Old 08-02-2012, 06:39 PM
Weekend cut easymoney Weekend cut easymoney is offline
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Join Date: Mar 2010
Location: Texas-The Hilly part
Posts: 3,350
been using them with QB for years...emailing invoices, they pay online or I set it up to bill automatically each month and then download the details into QB-simple and love it--
contracts helped as well--

for people that owe money, i tell them to pay me with a credit card and owe the credit card company and not me--they hate when you call them at 7am on a sat. ...another strategy is to start making calls a few days right before say christmas and they usually pay up lest thinking you will call them and spoil their holiday
__________________
1989 BlueChevy 1500 Extended cab with FULL bed
1978 7ft Sears cargo trailer with added wood inserts to hold both my weedeaters
3 1976-83 vintage lawnboy lawnmowers with full self propel features as well as mulch kits
2 Sears electric weedeaters
1 green machine electric leaf blower
1 sears articulating hedge trimmer-electric
2 50ft power cords
3 Leaf rakes
1 shovel
1 pocket knife
cooler for beer
lawn chair to enjoy a beer while I wait for the cash to be handed to me
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  #3  
Old 08-02-2012, 08:08 PM
TNGrassCutter's Avatar
TNGrassCutter TNGrassCutter is offline
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Join Date: Apr 2010
Location: Tennessee
Posts: 1,296
What program are you using?
Posted via Mobile Device
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  #4  
Old 08-02-2012, 08:54 PM
Ijustwantausername's Avatar
Ijustwantausername Ijustwantausername is offline
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Join Date: May 2011
Location: Raleigh NC
Posts: 792
Quote:
Originally Posted by TNGrassCutter View Post
What program are you using?
Posted via Mobile Device
I just use Square for my iPhone
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  #5  
Old 08-02-2012, 08:57 PM
Weekend cut easymoney Weekend cut easymoney is offline
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Join Date: Mar 2010
Location: Texas-The Hilly part
Posts: 3,350
Quickbooks--and Clip for my scheduling--Quickbooks allows me to email invoices and track the status as to whether or not the customer has viewed the invoice (this is done via a seperate add on -billing solutions)--but i think you can still email invoices for free--I have not licked a stamp in years-invoicing takes me about an hour once permonth--though a large portion of our customers are contract and have many commercial...the invoicing on the irrigation work takes me a little longer than the rest...
__________________
1989 BlueChevy 1500 Extended cab with FULL bed
1978 7ft Sears cargo trailer with added wood inserts to hold both my weedeaters
3 1976-83 vintage lawnboy lawnmowers with full self propel features as well as mulch kits
2 Sears electric weedeaters
1 green machine electric leaf blower
1 sears articulating hedge trimmer-electric
2 50ft power cords
3 Leaf rakes
1 shovel
1 pocket knife
cooler for beer
lawn chair to enjoy a beer while I wait for the cash to be handed to me
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  #6  
Old 08-02-2012, 09:05 PM
TNGrassCutter's Avatar
TNGrassCutter TNGrassCutter is offline
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Join Date: Apr 2010
Location: Tennessee
Posts: 1,296
Quote:
Originally Posted by Ijustwantausername View Post
I just use Square for my iPhone
I've heard this works good. I could get it for my ipad I believe. How willing are customers to give out CC info? That's the only thing i think might be a setback.
Posted via Mobile Device
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  #7  
Old 08-02-2012, 10:20 PM
Weekend cut easymoney Weekend cut easymoney is offline
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Join Date: Mar 2010
Location: Texas-The Hilly part
Posts: 3,350
Quote:
Originally Posted by TNGrassCutter View Post
I've heard this works good. I could get it for my ipad I believe. How willing are customers to give out CC info? That's the only thing i think might be a setback.
Posted via Mobile Device
get them to fill out a credit card payment form once and keep it on file...process the card when you get back to your house...the more time you spend fooling around at the house to collect the payment via credit card, you could be part of the way to the next yard...

if you have employees, this is wasted time, even if you do it when they are working..

most people today do not have an issue filling out a credit card payment form, from what /i have experienced
__________________
1989 BlueChevy 1500 Extended cab with FULL bed
1978 7ft Sears cargo trailer with added wood inserts to hold both my weedeaters
3 1976-83 vintage lawnboy lawnmowers with full self propel features as well as mulch kits
2 Sears electric weedeaters
1 green machine electric leaf blower
1 sears articulating hedge trimmer-electric
2 50ft power cords
3 Leaf rakes
1 shovel
1 pocket knife
cooler for beer
lawn chair to enjoy a beer while I wait for the cash to be handed to me
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  #8  
Old 08-02-2012, 11:18 PM
Dr.NewEarth Dr.NewEarth is offline
LawnSite Bronze Member
 
Join Date: Nov 2010
Location: Vancouver Canada
Posts: 1,406
We use ChasePaymentech. Now I can sleep at night.



I organize all of the monthly charges on a list, call a 1-800 number, and get an authorization number for each account from the computerized announcer.

No machine to pay extra fees on

Last edited by Dr.NewEarth; 08-02-2012 at 11:21 PM. Reason: GO CANADA GO AT THE 2012 SUMMER OLMPICS
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  #9  
Old 08-03-2012, 07:08 AM
tbone1471 tbone1471 is offline
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Join Date: Oct 2010
Posts: 21
For everyone running the card without swiping are you paying a higher percentage. I think my % if I swipe is 2.8 and with out the card it is 3.8 Can you get around this? I found that having the machine not only makes sure I get paid but it also opens up much more work. It is really strange to think that people would rather pay by card but I guess in this economy and having a way to do a charge back gives them piece of mind. I suppose I do the same thing unless it is a friend, then I always pay in cash.
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  #10  
Old 08-03-2012, 07:48 AM
BeachysLawn's Avatar
BeachysLawn BeachysLawn is offline
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Join Date: Nov 2011
Location: VA
Posts: 265
For those using Square, you are not legally allowed to store any information that is not found on the front of the card in files. Such as the 3 digit number on the back of the card that you have to use to run it through Square.

Square is only legally allowed to be used in the clients presence where you can either swipe the card or enter the information directly from their card and have them sign.

This could be a huge deal if a customer ever disputed any charges you ran from their stored card info.
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