grass clippings

[big tim]

customer complains about grass clippings when grass was 8 or 9in. long what should i say to customer

[Duekster]

Originally Posted by big tim

customer complains about grass clippings when grass was 8 or 9in. long what should i say to customer

Do not wait so long
You want to pay for a double cut
You want to pay for bagging

and Big Tim should have told them upfront.

[TriCountyLawn]

Originally Posted by Duekster

Do not wait so long
You want to pay for a double cut
You want to pay for bagging

and Big Tim should have told them upfront.

Yeah what he said . Beyond that, did you double cut it at least ?

[DA Quality Lawn & YS]

If they want to allow their lawn to get that high before cuts, then bag it and charge them triple the cut price per visit.

[Ridin' Green]

Originally Posted by big tim

customer complains about grass clippings when grass was 8 or 9in. long what should i say to customer

That's what happens when it rains and you let it go too long......

That's what rakes and kids are for........

I can bag that for an added cost.......

Just don't look at it and it won't bother you......

[herler]

It's included in the contract.

[orangemower]

Originally Posted by herler

It's included in the contract.

LOL I about spit coffee on that one TS.

[petscanning]

Charge them close to dble at least. 9 inch grass is tough on a mower and if they dont want to see it then bag and charge them for it.

[pseudosun]

I had that conversation a couple times. The angle i took was telling him that it was time consuming to pick up the grass, and then i let him do the math. Time is _____ . He didn't want to pay, but wanted it done, so after his pause, he said, "alright, do the best you can." Now what does that mean? ha ha This one didn't turn out good, because we couldn't iron it out. I lost him.