Register free!
Search
 
     

The Green Industry's Resource Center


Click for Weather
Reply
 
Thread Tools Display Modes
  #11  
Old 09-23-2012, 10:40 PM
Florida Gardener's Avatar
Florida Gardener Florida Gardener is offline
LawnSite Fanatic
 
Join Date: Sep 2008
Location: Humid S. Fl. with sights set on San Diego
Posts: 5,044
Quote:
Originally Posted by Scott Barnes View Post
Well Bubba, it amazes me how some people can not find good clients?
Not sure if that was directed towards me?? All my clients are good clients. They pay their bills on time every month. Most of my customers are $450/mo or more, year round billing.
Posted via Mobile Device
Reply With Quote
  #12  
Old 09-23-2012, 10:43 PM
Florida Gardener's Avatar
Florida Gardener Florida Gardener is offline
LawnSite Fanatic
 
Join Date: Sep 2008
Location: Humid S. Fl. with sights set on San Diego
Posts: 5,044
Quote:
Originally Posted by ringahding View Post
I do get it...some guys/gals believe a customer is going to be forthright...especially if a steady client base has not been established yet...Most find out over time and usually it is the hard way.
That's why ground rules need to be established from the get-go, such as a payment policy. What if the OP has a crew? 2 crews? He is paying payroll, WC, insurance, every week. If you are waiting to get paid for 3 months of past due service, big problem.
Posted via Mobile Device
Reply With Quote
  #13  
Old 09-23-2012, 10:45 PM
Florida Gardener's Avatar
Florida Gardener Florida Gardener is offline
LawnSite Fanatic
 
Join Date: Sep 2008
Location: Humid S. Fl. with sights set on San Diego
Posts: 5,044
Quote:
Originally Posted by BPS## View Post
Two months tops is all I go.


Lets say I bill for the month of June after the last cut of the month. If by July 31 they still have not paid then there is no mowing in Aug until they pay up. Do that a couple times and I'll start cutting them off with only 15 days after the bill was sent out.
That would still be too long for me, and is why I bill at the beginning of the month, for that month. Us guys in Florida especially can't go out more than that cause we are spending more in the summer months to operate. Then you throw in a couple of 5 week months, and it's no good.
Posted via Mobile Device
Reply With Quote
  #14  
Old 09-23-2012, 10:48 PM
BPS##'s Avatar
BPS## BPS## is offline
LawnSite Senior Member
 
Join Date: Aug 2011
Location: WY
Posts: 816
You send another bill that month for extra services that the customer decides they want?

Lets say their sprinkler busts and you have a $100 repair bill.
Or they decide they want their tree branches trimmed and hauled off.

When do you bill for that?
__________________
Professionals are people who can do their job when they don't feel like it.
Amateurs are people that can't do their job even when they do feel like it.
Reply With Quote
  #15  
Old 09-23-2012, 10:51 PM
Florida Gardener's Avatar
Florida Gardener Florida Gardener is offline
LawnSite Fanatic
 
Join Date: Sep 2008
Location: Humid S. Fl. with sights set on San Diego
Posts: 5,044
Quote:
Originally Posted by BPS## View Post
You send another bill that month for extra services that the customer decides they want?

Lets say their sprinkler busts and you have a $100 repair bill.
Or they decide they want their tree branches trimmed and hauled off.

When do you bill for that?
Depends when the work is done. If its done say the 20-30 of the month, I'll throw it on next month. If it is earlier, but after I already billed, I'll send another bill during the same month. I trust all my customers and they have never proved to be late. Most of my customers pay me within 2-14 days of receiving the bill. A few pay b/t the 20-30, but it's in the current month...
Posted via Mobile Device
Reply With Quote
  #16  
Old 09-23-2012, 10:53 PM
herler herler is online now
LawnSite Gold Member
 
Join Date: Apr 2012
Posts: 3,355
Yes but it happens to the best, sometimes we stick our necks out a little too far and then we get burned, other times we think we can trust this one, it just happens.

That having been said there exist some legal ramifications concerning the threat of a $450 fee but I doubt you have much to worry about unless you try to enforce it which most likely by the time you go that route your attorney will know more about it than I do and there's little to worry about, you probably should not have said it but I doubt much will come of it, heck with it, might not be the most professional thing to let them know you are pissed but oh well.

Stay on them if you want to get paid or what I have done before is make a "final" offer for a bit less, say they owe $117 I make my final offer for $90 and leave them the bill and let it go, hope they pay, more than a few do and you lose a bit of cash with this method but let me tell you it ain't worth your time to take it to court in terms of $27 you're better off give them the discount if it means getting paid...

Usually when it comes to those "discount" offers they pay pretty quick, anywhere from a few days to 1-2 weeks...

And beyond that, well...

That's my advice.
Reply With Quote
  #17  
Old 09-23-2012, 11:07 PM
pseudosun pseudosun is online now
LawnSite Bronze Member
 
Join Date: Jul 2009
Posts: 1,065
I'm in sort of a standoff right now. A customer owes me for 3 jobs, and wants me to finish the month, and i won't do it. I'm supposed to be there tuesday, so if i don't get a check, i won't show. It's disappointing, because he's been with me for 8 years. He has a new baby and a daughter in college, etc., but i can't worry about that. I never try hard to get paid. It may be because i'm never owed that much. I had this lady who liked to complain, and when she left a message to call her, i knew she was going to whine. She wouldn't send the check unless i called her about her complaint, and/or corrected it. The last job, i had enough and decided to not call her, and write off the $45. Today i heard my mail slot open, and she decided to pay me. On the OP's situation: If i were to receive a partial payment, and then asked to continue, i would have put on the brakes right there. These customers can be very convincing and slick. Don't feel bad about hurting their feelings; they are hurting your income.

Why didn't i think of this. Remember that post about round up ice cubes? This would be perfect for this customer.
Reply With Quote
  #18  
Old 09-23-2012, 11:12 PM
CL&T CL&T is offline
LawnSite Senior Member
 
Join Date: May 2011
Location: New York
Posts: 491
First you can't just say that you will charge $450 or more for attorney's fees. Attorney's fees have to be what an attorney actually charges you. Second, you cannot charge $25 per month as a late charge. Credit card companies can get away with that because they are exemp from usury laws, we are not. 1.5% compounded each month (18%/yr) is what is customary. And most of all you should have this spelled out on all invoices and contracts that you give the customer.
Reply With Quote
  #19  
Old 09-23-2012, 11:42 PM
Dave does lawns Dave does lawns is offline
LawnSite Senior Member
 
Join Date: Apr 2010
Posts: 260
Do not worry about $117.

Learn from this though so next time its not $517

If and when you get paid, make them pay COD from now on, rather then firing them.
Reply With Quote
  #20  
Old 09-24-2012, 12:44 AM
JLSLLC's Avatar
JLSLLC JLSLLC is offline
LawnSite Member
 
Join Date: Aug 2011
Location: Audubon NJ
Posts: 246
Hope they pay you, ive been burned too this season, take it as a learning experience if it wasnt a big amount of $$
__________________
J.L.S. LLC
Licensed & Insured
Serving South Jersey
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 08:25 PM.

Page generated in 0.08441 seconds with 7 queries