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Old 09-24-2012, 11:02 PM
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jrmyj jrmyj is offline
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pool sank in 2 hours

I recently installed a patio around a pool. The pool company put the pool a foot away from a customer built wall against my recommendations that it would fail. When I finished I noticed that the pool wall on the customer built wall was stretched out almost a foot. I call the customer and told him he need to call the pool company asap and this was a big deal. The pool guys never showed. The pool liner stretched so far that it developed a hole and was leaking water behind the customer built wall with dirt backfill. We got a 4 inch rain 2 days later and the customer called me up saying that the patio was sinking everywhere. When I got there the eveidence showed the pool moved and was sliding down hill. The Pool company said that it was because of my compaction but admitted to the pool moving. I have been fighting with them to cover it and they think I should cover it. The customer is on my side and refuses to see me brought into this with being on me and I feel bad for the customer because he was told bad information by a sales guy thats never built anything. The sales guy even asked me if I would put concrete in the backside of the customer built wall to reinforce his pool. He was upset with me when I said no because I felt the wall was unstable and I was not going to be any part of it. The customer had a structual engineer come out and write a report saying the pool moved causing my Patio to fail but they still wont own up to it. I have a meeting with the pool company tomorrow but he wouldnt tell me over the phone if they were going to cover it. He even went as far as telling the customer they didnt believe the engineers report. The customer said they didn't believe me either when I said the wall would fail and the guy shut up. I have 3 foot of base compacted every two inches. Has anyone else had this problem and is there any advice for me. ThanksName:  photo (29).jpg
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Old 09-24-2012, 11:11 PM
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jrmyj jrmyj is offline
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Old 09-24-2012, 11:14 PM
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knox gsl knox gsl is online now
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What kind of pool is that? And I would want no part of that mess.
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Old 09-24-2012, 11:22 PM
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jrmyj jrmyj is offline
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Its a fox pool. Hindsight I should have walked away from it but was blinded by the design aspect because it was so unique. The sad part is how many times I told the customer it was going to fail and yet I still did it. I thought it would slowly fail but not two days after completion.
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Old 09-24-2012, 11:48 PM
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KrayzKajun KrayzKajun is online now
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Hope customer has a good lawyer. I can see this getting nasty.
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Old 09-24-2012, 11:53 PM
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jrmyj jrmyj is offline
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he was smart and retained one right away when they wouldn't respond to him after it moved. They agreed to fix everything except my portion. But they are trying to do a cheap fix and now the customer sees it. I told him they are just trying to shut him up until next year when it fails again then they can say the warranty is up. Customer is being way to nice about it and is trying to see the best in everyone but I see a pool company trying to pass the buck and could care less about the customer.
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Old 09-25-2012, 01:15 AM
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alldayrj alldayrj is online now
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But think of all the money he saved doing that wall himself lol
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Old 09-25-2012, 06:35 AM
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DVS Hardscaper DVS Hardscaper is online now
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The pics are as good quality as your paragraph structure. All that crammed into one paragraph bored by attention span.

I'm looking on a smartphone, all I see is settled paver base. Looks like poor compactin on my screen.
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Old 09-25-2012, 04:34 PM
zak406 zak406 is offline
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I dont want to play devils advocate. However the pool company installed the pool on a base the customer built (the wall). There for how is it the pool companies fault, also how is it your fault? The wall appears to be what caused the pool to move and shift. ALthough I agree the pool company should have never built on it, there not the ones who installed hte wall.
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Old 09-25-2012, 04:55 PM
C Jovingo Landscaping C Jovingo Landscaping is offline
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Quote:
Originally Posted by DVS Hardscaper View Post
The pics are as good quality as your paragraph structure. All that crammed into one paragraph bored by attention span.

I'm looking on a smartphone, all I see is settled paver base. Looks like poor compactin on my screen.
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DVS, the wall built by homeowner is on opposite side of pool as pavers. The pool is pushing the wall & pulling away from pavers. In the 1 pic of with side of pool & pavers not in pic....you can see the rim of the pool takes a dive toward the homeowner built wall. This is what I think I'm seeing.

Also on original post, there are 2 attatchments after last pic. The 1st attatchment is the wall being pushed over!
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