Register free!
Search
 
     

Click for Weather
Reply
 
Thread Tools Display Modes
  #51  
Old 10-11-2012, 09:40 PM
alldayrj's Avatar
alldayrj alldayrj is online now
LawnSite Silver Member
 
Join Date: Apr 2012
Location: Long island, NY
Posts: 2,553
Thats terrible man. Learn an move to the next i guess
Posted via Mobile Device
Reply With Quote
  #52  
Old 10-11-2012, 09:44 PM
zedosix's Avatar
zedosix zedosix is offline
LawnSite Silver Member
 
Join Date: Feb 2003
Location: Eastern Ontario
Posts: 2,361
One of the many things you young contractors are going to learn. If you want good advice listen to your elders, they've already #%@ed up and know better.
Reply With Quote
  #53  
Old 10-11-2012, 10:42 PM
DVS Hardscaper's Avatar
DVS Hardscaper DVS Hardscaper is offline
LawnSite Fanatic
 
Join Date: Aug 2005
Location: County Jail
Posts: 5,553
Quote:
Originally Posted by jrmyj View Post
Well insurance covered the whole thing including my landscaping. The insurance adjuster took one look at the engineers report and covered it. Now this is where the plot thickens. The pool company called and said they refuse to work if my company has any part of the job because their owner doesn't like me. (That was seriously said). The customer said see you in court because his loyalty was with me. I talked with the adjuster and he slipped up and said the owner doesn't like me because he lost and he doesn't loose. The customer said he was behind me all the way and that they were pissed because I pointed everything out. Then I got the call today from the customer saying that he had to go with the other company to rebuild my work so they would fix his pool. My wife tells me all the time that I trust way too much and am to loyal and I guess this is another example. I had over 40 hours in design and helping him get everything lined up for the insurance day to come only to be tossed to the side and have someone else get credit for my design and guys hardwork. I'm pretty disappointed but on the positive note when it falls again next year because they are redoing the retaining wall with the same block and not putting any drainage then I won't have to deal with it.
Posted via Mobile Device
I'm not trying to be nasty by any stretch - but dude, (spoken in a chipper, comforting tone) I went out of my way and I typed a comment in this thread telling you - that there is NO WAY the pool contractor will work with you on this repair job.

I TOLD YOU POINT BLANK

I dont have time to scroll back, but I remember taking my statement a step further and I even qualified my statement by explaining why. I even references that it appeared you were way to focused on wanting to see the pool contractor drown.

It doesn't matter if someone (the insurance agent) slipped up. I'm the contractor. I write the checks. My name is on the job. I'm responsible for rebuilding that job. Not the customer. Not the Man on the Moon. I'm not going to hire a contractor I don't like. Never. Ever. Ever. If I don't like you - then I certainly don't believe in you and it'll be a cold day in hell before I use you!

Anytime there are tense, negative moments, ONE UPPING (you telling the contractor the only way you would work for him is with full payment upfront), whether it's for a prospective client, an existing client, or a situation as you were a part of - you can kiss ALL chances of landing that job GOODBYE.

Trust me, no one knows better than myself.


.
__________________
"It's You vs. You"

"People Throw Rocks At Things That Shine"


My Equipment Brag List:

-1 CAT hat
-16 pairs of Hanes socks (the Heavy Duty model), many with holes.
-12 pairs of underwear, ranging from Joe Boxers to Jockey, many are in need of replacement. (no more photo requests please)
-hundreds of t-shirts. Some w/ grease stains, some torn & tattered.
-7 pairs of jeans, ranging from Levis to Polo to GAP. 1/2 of them have holes in 'em.
-1 belt
-1 pair of old worn out Nike shoes.

Last edited by DVS Hardscaper; 10-11-2012 at 10:49 PM.
Reply With Quote
  #54  
Old 10-11-2012, 10:53 PM
jrmyj's Avatar
jrmyj jrmyj is offline
LawnSite Member
 
Join Date: Mar 2008
Location: bettendorf, iowa
Posts: 52
Maybe I'm naive but shouldn't you as a customer have a choice who does work at your house regardless of who's cutting the checks. I know if there was a company that built something I loved and wanted the exact thing recreated then I would stand my ground. I knew they wouldn't work with me and I didn't want to work with them after the bully sh$@ they tried pulling on me. It just feels like I'm being punished for being honest and doing the right thing and now all the neighbors will see the pools trucks and other landscape company trucks and not mine which they don't know the situation so I look bad in their eyes
Posted via Mobile Device
Reply With Quote
  #55  
Old 10-11-2012, 11:15 PM
DVS Hardscaper's Avatar
DVS Hardscaper DVS Hardscaper is offline
LawnSite Fanatic
 
Join Date: Aug 2005
Location: County Jail
Posts: 5,553
Quote:
Originally Posted by jrmyj View Post
Maybe I'm naive but shouldn't you as a customer have a choice who does work at your house regardless of who's cutting the checks. Posted via Mobile Device
NOPE. If you as a customer wanna choose the contractors then you should act as the GC.

My customers dont have any say in who I use as a sub. I even have a clause in proposal stating that I can hire subs anytime I want whoever I want. (although I almost never use subs, but I have that clause incase I'm hospitalized, or all my employees quit at once).

As far as the neighbors seeing other trucks there - you'll learn not to try to one up others and you'll learn when to shut your mouth As I stated in the permeable edging thread - as you get older you get wiser you learn to just not say anything

Note my "Its You vs You" in my signature line
__________________
"It's You vs. You"

"People Throw Rocks At Things That Shine"


My Equipment Brag List:

-1 CAT hat
-16 pairs of Hanes socks (the Heavy Duty model), many with holes.
-12 pairs of underwear, ranging from Joe Boxers to Jockey, many are in need of replacement. (no more photo requests please)
-hundreds of t-shirts. Some w/ grease stains, some torn & tattered.
-7 pairs of jeans, ranging from Levis to Polo to GAP. 1/2 of them have holes in 'em.
-1 belt
-1 pair of old worn out Nike shoes.

Last edited by DVS Hardscaper; 10-11-2012 at 11:20 PM.
Reply With Quote
  #56  
Old 10-11-2012, 11:31 PM
jrmyj's Avatar
jrmyj jrmyj is offline
LawnSite Member
 
Join Date: Mar 2008
Location: bettendorf, iowa
Posts: 52
I would rather shut my doors before I ever backed down to somebody blaming me for something I didn't do and tell me I did a bad job trying to shift the blame and then open end threaten me that they could take me to court. I am not an outspoken person and go with the flow but those are the buttons that will always set me off. It wasn't one uping it was stating facts that they didn't want to accept. I Garuntee anybody else would have flipped their lid fast with the way these guys were talking to me. And I never yelled and kept it professional but stood my ground and was blunt but not once raised my voice. But everything happens for a reason so we'll see what this one was
Posted via Mobile Device
Reply With Quote
  #57  
Old 10-12-2012, 08:12 AM
DVS Hardscaper's Avatar
DVS Hardscaper DVS Hardscaper is offline
LawnSite Fanatic
 
Join Date: Aug 2005
Location: County Jail
Posts: 5,553
Quote:
Originally Posted by jrmyj View Post
I would rather shut my doors before I ever backed down to somebody blaming me for something I didn't do and tell me I did a bad job trying to shift the blame and then open end threaten me that they could take me to court. I am not an outspoken person and go with the flow but those are the buttons that will always set me off. It wasn't one uping it was stating facts that they didn't want to accept. I Garuntee anybody else would have flipped their lid fast with the way these guys were talking to me. And I never yelled and kept it professional but stood my ground and was blunt but not once raised my voice. But everything happens for a reason so we'll see what this one was
Posted via Mobile Device
I couldnt agree more, I'm the same way. Like my thread a couple weeks ago where the pool contractor wanted me to knock 30% off our job so they could mark it up. All they did was pass a lead on to me, they don't need 30%, it wasn't a project that they needed to manage. I specifically told the guy last spring that I will be happy to proce work for them but we're not discounting it and I will not work under them, and I told them that I would pay a finders fee for any jobs they send me and that I would refer them to anyone needing their type of work. So when he sent me that e-mail more or less demanding a 30% discount - my response more or less stated "you can shove your leads up your behind".

But see, here's the kicker - when you/I/we contractors stand our ground - there is a reality. And the reality is, as soon as we stand our ground - we just lost ANY chance of doing that job.

You remember me asking you if your work was done to industry standards? I asked you "is there anything substandard about your work that the contractor who redoes your work will easily discover?"

What happened in your case is you got scared that you would have to go to court, with the potential being named in the suit. Your posts made much mention of it being the pool contractor's fault and you focused on his attitude, you wanted him to be the one to burn in hell.

So, on a positive note you're not being sued, and/or you're not having to spend anytime meeting with the client's lawyers and 2 days testifying in court. (I was an expert witness in court, I had about 40 hours of my time invested in the case) Ultimately.......you're off the hook all together. That's a great thing! The wanting to be the one to re-do the work - well I call that "wishful thinking".

About 7 years ago we did a $40k hardscape job around a pool. The pool maintenance company came out for a meeting with me and the client. The owner of the pool company told a blantant lie to the Mrs. I had no choice but to call him out infront of her. I knew before doing so that me and the pool contractor would never ever have any sort of relationship from that point on.
__________________
"It's You vs. You"

"People Throw Rocks At Things That Shine"


My Equipment Brag List:

-1 CAT hat
-16 pairs of Hanes socks (the Heavy Duty model), many with holes.
-12 pairs of underwear, ranging from Joe Boxers to Jockey, many are in need of replacement. (no more photo requests please)
-hundreds of t-shirts. Some w/ grease stains, some torn & tattered.
-7 pairs of jeans, ranging from Levis to Polo to GAP. 1/2 of them have holes in 'em.
-1 belt
-1 pair of old worn out Nike shoes.
Reply With Quote
  #58  
Old 10-12-2012, 08:29 AM
jrmyj's Avatar
jrmyj jrmyj is offline
LawnSite Member
 
Join Date: Mar 2008
Location: bettendorf, iowa
Posts: 52
About 7 years ago we did a $40k hardscape job around a pool. The pool maintenance company came out for a meeting with me and the client. The owner of the pool company told a blantant lie to the Mrs. I had no choice but to call him out infront of her. I knew before doing so that me and the pool contractor would never ever have any sort of relationship from that point on.[/QUOTE]

Would you really want to work for that guy again because that's what I was dealing with and I wouldn't want their company on the same ground as mine. I just get irritated that other companies look at hardscape companies as almost a second class business and that we should be cheap and bend like comments when the guys were installing the pool they displaced all the customers river rock and instead of fixing it they said the landscapers could take care of it like my time was free. I really wasn't worried about my work and definatley not worried about the new company coming into redo it. They are planning on leaving all the walls and stairs and still removing all the rock base to start the compaction over again but all the base rock is part of that area so it should be interesting to see how it goes. But your right I'm happy to not be a part of it again or deal with court. It's easier for the customer to do it their way and I get that. More a case of hurt pride and in business we all know our pride can get in the way from time to time
Posted via Mobile Device
Reply With Quote
  #59  
Old 10-12-2012, 09:47 AM
etwman's Avatar
etwman etwman is offline
LawnSite Bronze Member
 
Join Date: Dec 2002
Location: central PA
Posts: 1,178
Quote:
Originally Posted by zedosix View Post
Everyone from homeowner to pool installer to hardscape contractor are at fault. Homeowner because he didn't do his due dilegence and get some sound advice before going ahead, pool installer for installing what almost looks like an inground pool , above ground. Lastly contractor (you) for taking on a job that even you knew was going to fail. Nasty all around.
Zedosix is dead nuts on. It all comes down to cheap price and contractors who didn't have a clue what is right and a homeowner who didn't do their homework. I'd take a wrecking ball to the whole thing. There's no drainage, improper backfill (I'm not even sure if you can backfill against a shell like that correctly). Honestly, as much as I hate to say it, they'd have been better off with a deck. The attorney's are going to have a day on this.
__________________
etwman
__________________
"Earth, Turf, & Wood, Inc. is a high-end residential landscape & hardscape company that offers superior employment experiences for employees, exceptional opportunities for our architects, a premium service to our customers and value to the community through service and stewardship. We attempt to honor God in all we do by encouraging teamwork, pursuing excellence passionately, serving those who lead, and demonstrating stewardship of resources."
Reply With Quote
  #60  
Old 10-12-2012, 10:16 AM
jrmyj's Avatar
jrmyj jrmyj is offline
LawnSite Member
 
Join Date: Mar 2008
Location: bettendorf, iowa
Posts: 52
I agree. I told the owner the other night after hearing about the wall would have no drainage that he should forget about the pool and told him it would fail again without a doubt and he said he understood that but his wife really wanted it so now its completely on him. I've only been in a family business of manufacturing my whole life so I know ins and outs of business but that was business to business. I've only been in business for 5 years and dealing with the end product and actual consumers is much different and I definatley have a lot to learn yet and took some good lessons from this deal. Biggest lesson is to not be afraid to walk away from a job if I think it's going to be trouble in the future. I really appreciate everyone's feedback and insight
Posted via Mobile Device
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump






Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 03:07 AM.

Page generated in 0.08294 seconds with 8 queries