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  #351  
Old 01-18-2014, 07:42 AM
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JFGLN JFGLN is offline
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Join Date: Mar 2004
Location: Olympia, Washington
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Quote:
Originally Posted by Aussie-Gardener View Post
it just turned midnight in Dallas

Invoices showed up. Must be a time thing.

Or it was 5pm here and the invoices only show up and the end of the set working hrs?
Is your time zone set correctly in company settings?
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  #352  
Old 01-18-2014, 07:56 AM
Aussie-Gardener Aussie-Gardener is offline
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Join Date: Oct 2013
Location: Melbourne Australia
Posts: 102
Yes but I do get a mixed bag throughout the software when it comes to date format.

They did say the world wide date format is something they need to work on.

Just strange I had no issue until today and then there was a 5 hr delay before the invoices showed up.

As long as they show up I don't mind sending them out later. Sap makes it nice and easy.
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  #353  
Old 01-18-2014, 08:55 AM
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JSMLAWNCARE JSMLAWNCARE is offline
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Join Date: Jan 2002
Location: Harford County, Bel Air, MD
Posts: 137
Almost every time that I have had an issue, it has either been fixed that day or first thing the next morning. Over all, I am happy with the software. I seem to have more problems with the mobiles. I am hoping that an app will take care of some of those issues. I am thinking about stepping up with the customer portal this spring.
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  #354  
Old 01-18-2014, 07:10 PM
Aussie-Gardener Aussie-Gardener is offline
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Join Date: Oct 2013
Location: Melbourne Australia
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Im using a Samsung Galaxy S4 and mobile use seems good.

Someone else said they got a new phone and mobile page worked better.
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  #355  
Old 01-19-2014, 02:23 PM
cbservicesllc cbservicesllc is offline
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Join Date: Jun 2011
Location: Maple Grove, MN
Posts: 87
I have had SAP for a year. At least I never forget to invoice work that I've done and Monthly's auto-generate...

The mobiles have been a struggle, but have gptten better... I am waiting for the apps to come out that have been promised for a year...

Their biggest issue appears to be staffing. I can never connect with somebody directly on the phone, always have to leave a message. Every time I chat,the support person needs to talk to someone else to get my question answered... not to mention the lack of training/help guides since the December update...

Finally, any of you do snow? I do... and its been ffrustrating on the billing side... Their big new snow system doesnt have any explanation or training guides... I had each piece of equipment setup for my hourly rates which they then told me did not work yet so now I have to manually enter everything... In Minnesota, snow is about 40% of my business; so its kind of important for this to work...

Sorry for being b**chy, its been a long couple months of snow... i'd elaborate more, but I have to go plow some lots now... again, I like SAP, but they need more staff and that would help...
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  #356  
Old 01-20-2014, 01:34 PM
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Locqus Locqus is offline
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Join Date: Dec 2013
Location: Detroit
Posts: 711
Locqus is currently offering a lot of free functionality and features and is very open to feature suggestions. Our current timeframe for most features is 3-4 weeks! We would love to hear what you guys think about what we have developed. I know we are new and a little "green" to the industry. Classic pun! We answer our phones!

www.locqus.com
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Proud owner of Shamrock Landscaping LLC
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  #357  
Old 01-20-2014, 10:38 PM
Aussie-Gardener Aussie-Gardener is offline
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Join Date: Oct 2013
Location: Melbourne Australia
Posts: 102
Was just told today that although authorize.net work with Australia now, SAP can not use the australian authorize.net as it is a different set up.

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  #358  
Old 01-22-2014, 06:25 PM
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JFGLN JFGLN is offline
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Join Date: Mar 2004
Location: Olympia, Washington
Posts: 718
Anybody use SAP for their website design. It's been a painfully slow process for me. Seven weeks now and its almost done.
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  #359  
Old 01-22-2014, 06:29 PM
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CNYScapes CNYScapes is online now
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Join Date: Mar 2003
Location: Atlanta, GA
Posts: 838
No I didnt use them but I think thats about how long mine took with a real website builder so you not doing too bad in my book.
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  #360  
Old 01-23-2014, 10:34 PM
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JSMLAWNCARE JSMLAWNCARE is offline
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Join Date: Jan 2002
Location: Harford County, Bel Air, MD
Posts: 137
I have been having trouble using S.A. on my mobile. I think it is because I am using Google Chrome. I just downloaded Firefox. I am hoping it is better. What do you use to view S.A. on your phone?
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