Register free!

The Green Industry's Resource Center



Reply
 
Thread Tools   Display Modes
  #1  
Old 02-04-2014, 08:01 PM
williams lcm williams lcm is offline
LawnSite Senior Member
 
Join Date: Jul 2009
Location: orlando fl
Posts: 810
when a neighbor blows your lawn service in to the water authority

I have a customer that lives on a canal. The neighbor across the canal said that we blew the leaves from the lawn into the water of the canal and the leaves are filling up the banks and water way. My customer asked if I did this and of course I would not do such a thing. I mulch leaves with my mower. What should I do? He is calling the water authority on me for something I did not do. When I see this guy I am going to have some words with him.
Posted via Mobile Device
Reply With Quote
  #2  
Old 02-04-2014, 08:56 PM
twomancrew twomancrew is offline
LawnSite Senior Member
 
Join Date: Jun 2013
Location: East, IA
Posts: 950
You ABSOLUTELY have to be humble or you will loose this thing. Keep your cool and you will be fine. If you didn't do it then there is no evidence to prove that and you know it. I hate the feeling you are having right now, I've been there. Keep cool or you will instantly be blamed as that is easier than dealing with some ahole. This is how I win these deals. Let the other side blow it, and they will. The type that makes a call like this can't help it. It's their nature to whine and cry and when they don't get their way it's all over for them.
__________________
[/SIGPIC]
Reply With Quote
  #3  
Old 02-04-2014, 09:00 PM
williams lcm williams lcm is offline
LawnSite Senior Member
 
Join Date: Jul 2009
Location: orlando fl
Posts: 810
You are so right about keeping your cool. I am going to keep my cool but deep deep down I am very frustrated when this is a false claim.
Posted via Mobile Device
Reply With Quote
  #4  
Old 02-04-2014, 09:01 PM
Weekend cut easymoney Weekend cut easymoney is offline
LawnSite Gold Member
 
Join Date: Mar 2010
Location: Texas-The Hilly part
Posts: 3,652
Show them your mulch plates on the mowers...most times people try to explain something such as the leaves on the bank by throwing the lawn guy under the bus because they cannot figure out any other logical explanation...
Reply With Quote
  #5  
Old 02-04-2014, 09:09 PM
WenzelOSLLC WenzelOSLLC is offline
LawnSite Senior Member
 
Join Date: Feb 2009
Location: Maplewood, MN
Posts: 484
I guess they can't blame mother nature.
__________________
www.WenzelOS.com
Reply With Quote
  #6  
Old 02-04-2014, 09:16 PM
PenningsLandscaping PenningsLandscaping is offline
LawnSite Bronze Member
 
Join Date: Jul 2013
Location: New Jersey
Posts: 1,058
There are a**holes everywhere. The guy has no proof, since you didn't do it. So they can't do anything. Relax, and maybe think about dropping the customer if there are any other altercations. This kind of nonsense is absolutely not worth it. Idiot neighbors are the bane of my existence.
Posted via Mobile Device
Reply With Quote
  #7  
Old 02-04-2014, 09:20 PM
Woody82986's Avatar
Woody82986 Woody82986 is offline
LawnSite Bronze Member
 
Join Date: Jun 2003
Location: DFW, TX
Posts: 1,925
Until someone with some sort of official capacity decides to talk to me about it, I wouldn't spend another minute thinking about it. You know you didn't do it. You can explain exactly how your equipment works and what it does and why you aren't the culprit in this instance. I wouldn't bother explaining anything to anyone other than your client or the appropriate authority on the matter. And only if asked would I bother explaining how it wasn't you. As a matter of fact, I would probably make the authority explain why they think it must be me first. But I honestly wouldn't give it another thought until someone with some authority comes asking questions. You must have something more pressing to spend time thinking about.
Reply With Quote
  #8  
Old 02-04-2014, 09:21 PM
P.Services's Avatar
P.Services P.Services is offline
LawnSite Fanatic
 
Join Date: Apr 2007
Location: Fenton Michigan
Posts: 6,091
Relax and don't worry about something you didn't do. Stop stressing out about something that is so dumb and small you shouldn't waste a second more thinking about it. If they call you tell the truth that you didn't do it and stand your ground. End of story. Ignore that neighbor, he's just going to try and provoke you into a blow up.
Posted via Mobile Device
Reply With Quote
  #9  
Old 02-04-2014, 09:27 PM
twomancrew twomancrew is offline
LawnSite Senior Member
 
Join Date: Jun 2013
Location: East, IA
Posts: 950
If it comes up between you and your customer apologize and move on. Apologize for any trouble you might have caused the customer. Tell them "I'm sorry you have such a troublesome neighbor and that I got them all worked up" Your customer knows you are better than this and will tell you. I wouldn't expect anything to come from this. You probably won't even get a call.
__________________
[/SIGPIC]
Reply With Quote
  #10  
Old 02-04-2014, 09:53 PM
williams lcm williams lcm is offline
LawnSite Senior Member
 
Join Date: Jul 2009
Location: orlando fl
Posts: 810
I put my high quality time into every property and follow excellent turf practices.and to be questioned on this . The funny this is that my customer and this a** hole are good friends.
Posted via Mobile Device
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 11:21 AM.

Page generated in 0.09011 seconds with 9 queries