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  #1  
Old 03-12-2014, 03:42 PM
CEGreen CEGreen is offline
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Join Date: Feb 2012
Location: Huntington, WV
Posts: 28
“But the last guys were a lot cheaper…”

“But the last guys were a lot cheaper…”
[after I give the Customer my quote]

10 minutes earlier Customer says: “Yeah I’m just trying to find a reliable lawn care service. The last guys I had I could never count on to show up. You never knew when they’d be here. They were rude as well. One day they were actually yelling at me. They stole stuff off my porch. I saw them. I also had a ladder behind the shed…they stole that too. Oh and they wanted an advance payment. I gave it to them and they took off with my money. Never heard from them again. (goes on for another 10 minutes)”

I give the estimate, and say “Well mam we could mow this for 35.00.”

Customer: “Ohhhh that’s WAY more than I want to pay, the last guys were a lot….”

AGHHHHHHHHH!

I always get a couple of these a year…smh
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  #2  
Old 03-12-2014, 04:47 PM
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Groomer Groomer is online now
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Join Date: Jun 2006
Location: south west ohio institute of lawn grooming
Posts: 1,292
all too common in today's world..
Got a call this week from a woman who was moving back into a home that she had leased to my long-time client while they built a new place.
She ooohed and ahhhed how nice it always looked when she drove by, would I be interested?
How much? I'll get back to you.... Not expecting another call.lol
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  #3  
Old 03-12-2014, 05:54 PM
PA GrassChoppers PA GrassChoppers is offline
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Join Date: May 2013
Location: PA
Posts: 129
You can't fix stupid. lol
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  #4  
Old 03-12-2014, 09:02 PM
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ed2hess ed2hess is offline
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Join Date: Nov 2002
Location: Austin Texas 78727
Posts: 11,473
The women is having mental problems don't do the yard. We yad one from same mold ended up she called her outoftown kids and told them we threw porch chairs onto thr roof.
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  #5  
Old 03-12-2014, 09:13 PM
Grant11 Grant11 is online now
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Join Date: Feb 2012
Location: Villa Hills, KY
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I love the title of this thread. Something almost everyone here can relate to.
__________________
Stihl, Exmark, Cummins
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  #6  
Old 03-12-2014, 09:39 PM
joes landscaping service joes landscaping service is offline
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Join Date: Mar 2014
Location: Chicago, Il
Posts: 27
I had a idiot every year for lawn service and asked if I could beat $16.00 a week.I tell her if I was 12years old and have no idea what I am doing.
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  #7  
Old 03-12-2014, 10:11 PM
CEGreen CEGreen is offline
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Join Date: Feb 2012
Location: Huntington, WV
Posts: 28
Quote:
Originally Posted by joes landscaping service View Post
i had a idiot every year for lawn service and asked if i could beat $16.00 a week.i tell her if i was 12years old and have no idea what i am doing.
...hahaha!
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  #8  
Old 03-12-2014, 10:13 PM
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Jcl4slc Jcl4slc is offline
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Join Date: Feb 2014
Location: usda zone 8
Posts: 260
Tell them they priced the yard so cheap their cell phone was cut off and couldn't return your calls.
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  #9  
Old 03-12-2014, 10:45 PM
CEGreen CEGreen is offline
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Join Date: Feb 2012
Location: Huntington, WV
Posts: 28
...point of the thread being -> the customer gets what they pay for. I just find it funny sometimes that some prospective customers want you to match the price of a guy(s) who is completely unreliable and who stole from them. I'm thinking to myself, #1 they maybe charged you 10 dollars less per mow, but they stole $400 worth of items from your property. I'm actually cheaper when you count the stuff I'm NOT going to steal. And #2 they WEREN'T ACTUALLY mowing for 10 dollars less, you just went on and on about how you couldn't get them to SHOW UP!! So now I'm considered "overpriced" because I didn't have competitive rates with a crackhead.

The problem is that the customer often lumps the business man running a legit operation (most of them very smart individuals, some nearly millionaires) in with the 15 year old high school kid who lives with his parents and the hillbilly who only wants enough money at the end of the day to buy beer and cigarettes.
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  #10  
Old 03-13-2014, 02:09 AM
herler herler is offline
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Join Date: Apr 2012
Posts: 3,344
It's true, they're not lying, I'm the last guy.

No seriously thou that one doesn't bother me much, mostly because I rarely ever hear it.
The one I hate hearing is "can you cut it shorter"
Oh I hear it a dozen times a week in spring, maybe more, then again in the fall.
I hear it until I'm ready to say AGHHHHHHHHH!

So I guess we pick our poison...
Do you lose customers over "the last guy did it cheaper?"
Because I lose them over "can you cut it shorter?"

I guess it boils down to, do you want short or do you want cheap?
Both, not happening.

Funny how that works.

Last edited by herler; 03-13-2014 at 02:17 AM.
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