Originally Posted by LibertyFarmLandscaping
I agree with you.
What kind of customer service did you get from the defective Bad Boy mowers vs. Gravely?
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Customer service????? The bad boy dealer in my area got rid of his inventory and closed down. We were interested in them because they were new to the area and had powerful (Kawasaki) engines. The unit was not defective. They are not built right........... no center of gravity, seat in the wrong position, no comfort, controls in the wrong position, poor cut quality, etc. The only thing Bad Boy mowers are good for are training purposes if you can't sell it (Crew leader can let a potential new hire ride it and see what they think of it; if they like the Bad Boy that eliminates them from the hiring process). Bad boy shouldn't even be in the commercial ztr business.
Customer service (local). My dealer is great. Not a problem. We haven't had any problems with the one Gravely 260z we had forevever until we purchased the new 460 last year. With all that said we still purchased another Gravely (252) and planning on purchasing two more units (hopefully Gravely).