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  #21  
Old 12-02-2012, 02:38 PM
DLM155 DLM155 is offline
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Quote:
Originally Posted by RussellB View Post
If you know you didn't accidentally run straight fuel though it why not allow the dealer to take the steps the manufacturer requests? Obviously if you ran the correct fuel/fuel mixture the machine will be replaced. Are you sure the dealer isn't yanking your chain?

Positive, I've seen the email log they exchanged personally. I'm close with the service manager. I'd let them tear it apart and mail it to the damn moon if they wanted to- the catch is they'll likely turn it down and blame improper fuel mix or ethanol or user error and void me. If they void me, I have to foot the bill for the tear down. I don't want to throw more money off this cliff.
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  #22  
Old 12-02-2012, 03:07 PM
GrassGuerilla GrassGuerilla is offline
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A good dealer will tear it down. Your not that close with the service manager. He thinks you straight gassed it, or he would have torn it down already. You either straight gassed it (hey it happens) or you need another dealer. Good luck with Stihl. I'm not a fan of 4-mix. But whatever.
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  #23  
Old 12-02-2012, 04:59 PM
44DCNF 44DCNF is offline
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I've had the opposite results with Redmax. They have honored three warranty situations. The only problems I've ever had, owning five different units of theirs over as many years or more. One was a bolt came loose and rubbed on the impeller in a handheld blower. Another was poor performance which turned out to be the carb setting on the same handheld blower. The third was some left behind aluminum shred from the machining process in the mounting area of a hedge trimmer accessory head that caused the case to split during installation. All warranteed without question. This was through a dealer I have been very happy dealing with and the Midwest distributor of Redmax that they deal with.

Other than those instances I have not had any other glitches with their equipment. I would not hesitate to buy more in the future.
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  #24  
Old 12-30-2012, 10:37 PM
8rickyj 8rickyj is offline
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What did your lawyer say?
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2010 Toyota Tundra
2011 18' Rice Trailer W/Sidegate
2008 12' Doolittle Open Trailer
2007 Kawasaki Brute Force 750 4X4
2011 52" Wright Stander X
2010 36" Wright Stander RH
2008 52" Toro Timecutter
3 Stihl FS110R Trimmers
Stihl FS100 Trimmer
Stihl HL 100Z Hedge Trimmer
Sthil MS290 Chainsaw
Sthil FC95 Stick Edger
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2 Redmax EBZ7150 Blowers
2 Kawasaki KHT600S Hedge Trimmers
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  #25  
Old 12-30-2012, 11:20 PM
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justanotherlawnguy justanotherlawnguy is offline
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bend over and take it, thats pretty much all you can do.

pretty much all 2 cycle, 4 cycle, 4 stroke, whatever you want to call it s u c k s nowadays. it blows to not have them honor the warranty, but like a previous post said, its on the dealer as well.

you got a new blower, theres a reason ninety some odd percent of guys run the stihls and the rest run echos. you willl be lucky to get a couple years out of that br600anyway, they are junk as well

i bought a shindaiwa trimmer this summer and it took a shiz on me barely 6 months into using it. i didnt take it back to the dealer and complain about it because i smashed it into the street. talk about a total POS......
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  #26  
Old 12-30-2012, 11:26 PM
8rickyj 8rickyj is offline
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Location: Oswego Illinois
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I had a similar situation once. A letter or a phone call from an attorney might yield better results. It did in my case anyway
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2010 Toyota Tundra
2011 18' Rice Trailer W/Sidegate
2008 12' Doolittle Open Trailer
2007 Kawasaki Brute Force 750 4X4
2011 52" Wright Stander X
2010 36" Wright Stander RH
2008 52" Toro Timecutter
3 Stihl FS110R Trimmers
Stihl FS100 Trimmer
Stihl HL 100Z Hedge Trimmer
Sthil MS290 Chainsaw
Sthil FC95 Stick Edger
Sthil BG55 Handheld Blower
2 Redmax EBZ7150 Blowers
2 Kawasaki KHT600S Hedge Trimmers
Ryan Lawnaire 5 Aerator
Bluebird PR22 Power Rake
Oregon Blade Grinder
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  #27  
Old 12-31-2012, 08:35 AM
jetta jetta is offline
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i had a similar problem with kohler, they put you off long enough then lose track of the bad item , then theres nothing we can do.
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  #28  
Old 12-31-2012, 09:17 AM
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Richard Martin Richard Martin is offline
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Quote:
Originally Posted by justanotherlawnguy View Post
you got a new blower, theres a reason ninety some odd percent of guys run the stihls and the rest run echos. you willl be lucky to get a couple years out of that br600anyway, they are junk as well


The first BR600 I bought back in 2005 is still running. And it runs very well. And it has worked very hard. Stihl had a few problems with them when they first came out, but those problems have been remedied. They are just as reliable as any other top of the line blower now.
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  #29  
Old 12-31-2012, 10:39 AM
Duekster Duekster is offline
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Quote:
Originally Posted by Richard Martin View Post


The first BR600 I bought back in 2005 is still running. And it runs very well. And it has worked very hard. Stihl had a few problems with them when they first came out, but those problems have been remedied. They are just as reliable as any other top of the line blower now.
I have one too and it is likely 7 years old and got a new carb last year.
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  #30  
Old 12-31-2012, 06:13 PM
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CLARK LAWN CLARK LAWN is offline
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So you want REDMAX to just take your word that you did nothing wrong? I work at a truck dealership and we find things all the time that someone did to cause something not to be covered under warranty. When that's the case the owner pays for all labor, even if they decide to take it elsewhere for repairs.
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