Go Back   LawnSite.comô - Lawn Care & Landscaping Business Forum, Discuss News & Reviews > Sponsor Forums - Discuss with Sponsors Directly > Lawn Mowing Equipment & Accessories * * * * SPONSOR FORUMS > Hustler Turf Equip
User Name
Password
Home Products Find a Dealer News About Us Contact Us Mark Forums Read


Hustler Turf Equip Lawn Mowers & Turf Care Equipment

Reply
 
Thread Tools Display Modes
  #1  
Old 11-29-2012, 10:38 PM
Cutting up Cutting up is offline
LawnSite Member
 
Join Date: Oct 2012
Location: Americus ga
Posts: 10
Hustler super z. Vx4

I purchased a new super z about six months back. The first time I changed blades I realized that one of the blade mounting bolt was shorter than the other two. I thought that was the standard. I contacted my closest hustler dealer and was told that all were the same size and to bring it over. I took it to him and he wouldn't even walk outside to look at what I was telling him about. He offered to fix it if I paid him. What's the point of an WARRANTY!!! When I was in the market to buy a mower I contacted him since he was the closest and told him I was intrested in a Kohler motor and was hung up on. I am in the market for another mower and am skeptical of buying another hustler considering this is the kind if customer service I get in my area!
Posted via Mobile Device
Reply With Quote
  #2  
Old 11-30-2012, 05:39 PM
hustlermidwest hustlermidwest is online now
Sponsor
 
Join Date: Sep 2012
Location: Chicago, Ill
Posts: 582
Cutting up,
This past September we have made a slight change in the spindle shaft requiring a shorter bolt. All three of your bolts should be the same lengths. You've said in the past that you use twin blades on your machine and you requested a longer bolt to accommodate the extra blade. Is it possible you mixed up the stock bolt with the modified system bolts? The attitude of the dealer concerns me. If he walked away because of the twin blade system I don't blame him, if that wasn't the reason I would be disappointed.

Brian O
Reply With Quote
  #3  
Old 12-02-2012, 06:48 PM
Cutting up Cutting up is offline
LawnSite Member
 
Join Date: Oct 2012
Location: Americus ga
Posts: 10
The shorter bolt wasn't long enough to mount twins and I never got the longer bolts. I ran the twins about thirty mins. Just a trial. The dealer which is closest to me gives hustler a bad name in our area. It's not very professional to hang up on a customer when asking about different options.
Posted via Mobile Device
Reply With Quote
  #4  
Old 12-03-2012, 01:34 PM
hustlermidwest hustlermidwest is online now
Sponsor
 
Join Date: Sep 2012
Location: Chicago, Ill
Posts: 582
Without knowing you model and serial number my best guess would be a length of 2.25" on the blade bolt.

Brian O
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 10:07 AM.

Forum Rules:

This hustlerturfequipment.com sponsored forum is administrator monitored. LawnSite.com does not allow any manufacturer competitor attacks and will strongly enforce this. If you want your discussion to be viewable by the public and responded to in a professional manner then please keep your discussions professional and to the point.

All discussions are viewed by the administration before being released to the public. Your post may not be made viewable for up to 48 hours. Please allow the manufacturer representative enough time to respond to your question or comment once made viewable.

LawnSite.com is not affiliated with the Excel Hustler company. This forum is provided by LawnSite.com to Excel Hustler in order to better server their customers


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
Lawnsite,  Plowsite, WeldingWeb, LawnCareSuccess, Everythinggreen, & Lawnbusiness.net are trademarks of Lawn Care Success, Inc

Page generated in 0.06343 seconds with 9 queries