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  #11  
Old 01-18-2013, 08:10 AM
Darryl G Darryl G is offline
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Join Date: May 2001
Posts: 7,991
Yup, just sent it out. I include a letter with mine that states that some of you will see a price increase and some mumbo jumbo that we try to keep any such increase to a minimum but that it's necessary in order to continue to provide the same high level of service they are accustomed to. But I don't go into any detail on why the price is going up or apologize. I have always tracked my times down to the minute on every lawn, but I don't always analyze the data.
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  #12  
Old 01-20-2013, 12:48 PM
Nj shade Nj shade is offline
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Join Date: Feb 2012
Location: Nj
Posts: 228
I always explain increases, fuel keeps going up, insurance costs, etc. try to stay away from 5% increase, we always use an odd number increase, 5.25%, 4.75% or whatever it is. Makes the customer feel better seeing its not a round number.
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  #13  
Old 01-20-2013, 02:40 PM
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KeystoneLawn&Landscaping KeystoneLawn&Landscaping is offline
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Join Date: Jan 2006
Location: Erie, PA
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I raise prices 2-8 % every year to keep up with inflation and costs. One accounts that I have over priced I will still raise even if its only a quarter! Ones I have under priced, I'll raise as much as possible, but sometimes you can't fix it in one year.
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  #14  
Old 01-20-2013, 03:55 PM
Darryl G Darryl G is offline
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I've gone up as much as 30% in a year if I find that a new account was priced too low (i.e. $50 to $65). I'll hold the price for the season but after that it needs to come up. If they drop me over it so be it.
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  #15  
Old 01-20-2013, 04:35 PM
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grandview (2006) grandview (2006) is offline
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Join Date: Jan 2006
Location: Lancaster N.Y.
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I have somewhat of a tier system, Some of my oldest customers (not age) are a little lower then my new ones ,but I still raise the price on them every year.New customers pay the going rate of the current season.
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