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Old 01-23-2013, 09:07 AM
Rainman7 Rainman7 is offline
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Join Date: Oct 2005
Location: NY
Posts: 273
Who Routes?

Who does the routing for your mechincs? Do you hand them a pile of service tickets with am or pm requests and let them route or do you route it out for them?
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Old 01-23-2013, 09:32 AM
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cppendergrast cppendergrast is offline
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Join Date: Jan 2009
Location: Nashville, Tn
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I set the customers to be serviced for the day and my #1 guy fine tunes that list as the day progresses. I have four trucks. He is a better juggler than I am in that respect.

We try and work areas in close proximity of each other (sometimes emergency calls will pull one tech out of the area) but it gives us the ability to cover parts transfers and match job to crew relationships without going to the parts house or having two or three guys on a 3/4 lateral break.
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