Register free!
Search
 
     

The Green Industry's Resource Center


Click for Weather
View Poll Results: Which software do you recommend
Service Auto Pilot 20 18.35%
Hindsite 0 0%
Real Green 1 0.92%
Gopher 12 11.01%
Jobber 15 13.76%
Qxpress 5 4.59%
Grounds keeper Pro 13 11.93%
Clip 6 5.50%
Lawn Aid 1 0.92%
Arbor Gold 0 0%
Lawn Pro 12 11.01%
Other 24 22.02%
Voters: 109. You may not vote on this poll

Reply
 
Thread Tools Display Modes
  #61  
Old 03-01-2013, 01:03 PM
Bingersoll Bingersoll is offline
LawnSite Member
 
Join Date: Feb 2013
Location: Cuyahoga Falls, Ohio
Posts: 2
Bill master is a very nice program it can do everything you need it to do it does it all and they will completely customize it to your needs they did it for us at no extra charge, and it's not overly expensive as you would think. We have been using it for about two years. It is quick to learn. It does everything quick books can and so much more. Just go to www.billmaster.info
Reply With Quote
  #62  
Old 03-11-2013, 02:14 AM
Larson Lawn Care Larson Lawn Care is offline
LawnSite Senior Member
 
Join Date: Mar 2005
Location: St.Louis, MO
Posts: 709
For those that chose other, let me know what you are using. I am finding more and more service industry software.
Posted via Mobile Device
Reply With Quote
  #63  
Old 03-13-2013, 12:11 AM
cbservicesllc cbservicesllc is offline
LawnSite Member
 
Join Date: Jun 2011
Location: Maple Grove, MN
Posts: 86
Quote:
Originally Posted by Larson Lawn Care View Post
For those that chose other, let me know what you are using. I am finding more and more service industry software.
Posted via Mobile Device
I'm a SAP customer (since January) and haven't been real happy with it. If you do snow removal, DON'T do it. It's a disaster. I can see the promise in this software, but it certainly would work better if you had someone in the office (which I do no). I'm actually going to do the free trial for Jobber.
__________________
Ford Trucks
Exmark Mowers
Echo Power Equipment
The less fun hand stuff...
Reply With Quote
  #64  
Old 03-13-2013, 02:20 AM
Larson Lawn Care Larson Lawn Care is offline
LawnSite Senior Member
 
Join Date: Mar 2005
Location: St.Louis, MO
Posts: 709
Let me know what you think of jobber
Posted via Mobile Device
Reply With Quote
  #65  
Old 03-13-2013, 05:33 AM
terrabites terrabites is offline
LawnSite Member
 
Join Date: Jun 2012
Location: Braselton, GA
Posts: 21
Here is a plug for Jobber regarding Customer Service. I had an issue in which I could not sync to Quickbooks Online. It was weird, since I had been able to sync many times before. Anyway, the point is, that as soon as I sent in a support ticket, Forrest (the support guy) went right to work and truthfully, seemed like he worked around the clock (waiting on me to respond to his questions).

Great customer service. Just like others have mentioned.
__________________
www.terrabiteslawnservice.com

2001 F-150 Supercrew 4x4
2003 F-150 Supercrew 4x4
1998 18 ft Equipment Trailer
2012 Exmark Turf Tracer 36" Walk Behind w/Velkie
2011 Toro Z-Master G3 48"
Stihl String Trimmer and Stick Edger
Sthil BR600 Backpack Blower
Lesco 80lb Spreader
Lesco 4 Gal Backpack Sprayer
Reply With Quote
  #66  
Old 03-13-2013, 06:51 AM
BLC1 BLC1 is offline
LawnSite Senior Member
 
Join Date: Feb 2008
Location: Ohio
Posts: 652
I will second the customer service from jobber. Very quick. The next thing will be to see how fast they get the new features up. Sounds like they have a lot of nice features coming out. I hear all the stories of sap over promising so I'm interested to see if they follow through better. The way they respond to everything now I would say they probably will.
Reply With Quote
  #67  
Old 03-13-2013, 09:44 AM
Marshman Marshman is offline
LawnSite Member
 
Join Date: Mar 2010
Posts: 31
I'll third the customer support at jobber. They try very hard. If any of you guys are currently using them shoot me a message if your having the same routing/scheduling functionality problems that I have been having. Either one-off or reoccurring. Setting that up at the beginning of the season is a bit difficult knowing that rain, drought, cold weather etc will change schedules even though all routes are pretty much on the same schedule. They still change. A lot. Seems like entering charges and having to change the schedule often could get time consuming. In grounds keeper entering charges was based off of routes. I liked that but not being able to email customers there invoices was why I got out of groundskeeper.
Posted via Mobile Device
Reply With Quote
  #68  
Old 03-13-2013, 09:53 AM
terrabites terrabites is offline
LawnSite Member
 
Join Date: Jun 2012
Location: Braselton, GA
Posts: 21
Marshman, I think I'm having the same basic scheduling issue that you are. I have not figured out how to move a "group" or "route". I have to move individual visits for an entire day if it rains or other scheduling issues arise. I only have a few customers now, but it would be ugly if I had a full schedule. I'm not sure that I want everything to just "slide" a day if it rains, but maybe I do....
__________________
www.terrabiteslawnservice.com

2001 F-150 Supercrew 4x4
2003 F-150 Supercrew 4x4
1998 18 ft Equipment Trailer
2012 Exmark Turf Tracer 36" Walk Behind w/Velkie
2011 Toro Z-Master G3 48"
Stihl String Trimmer and Stick Edger
Sthil BR600 Backpack Blower
Lesco 80lb Spreader
Lesco 4 Gal Backpack Sprayer
Reply With Quote
  #69  
Old 03-13-2013, 10:57 AM
Marshman Marshman is offline
LawnSite Member
 
Join Date: Mar 2010
Posts: 31
No you don't/won't. Some customers are weekly but you still skip them some are biweekly but in the spring are every week. A master schedule where they could change it daily without effecting the big master schedule would be of great benefit.
Posted via Mobile Device
Reply With Quote
  #70  
Old 03-22-2013, 05:45 PM
darktenshi darktenshi is offline
LawnSite Member
 
Join Date: May 2006
Location: CO
Posts: 1
There's two types of programs here, and neither of those types interest me. There's the weird PC software based applications that only work on one computer. Those programs are outdated and are practically worthless. The second are closed system SaaS. First, they try to do everything, and they do them all poorly. You don't know anything about accounting. Stop trying to do accounting. What's the point in an online closed system? You can't predict or solve everyone's needs. You better give me an API to work with. You better have lots of add-ons that interact with all of the other SaaS out there that are actually good at the specific things they do. Generic, but customizable field service and job management SaaS offer more options and are more flexible than lawn based closed system SaaS.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump





Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ©1998 - 2012, LawnSite.comô - Moose River Media
All times are GMT -4. The time now is 12:47 AM.

Page generated in 0.10605 seconds with 8 queries