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Old 04-04-2014, 04:54 PM
PicturePerfectLawns PicturePerfectLawns is online now
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Join Date: Feb 2014
Location: Lone Star State
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Where's my money?

Has anyone ever had any issues with the bank similar to my experience? What could be the hold up?

I have one customer showing as not paid. So I gave him a call today. He tells me to hold on while he checks the computer. Pulls up his bank and says his bank is showing the check cleared on the 1st. So I log on to my bank thinking I just forgot to check him off that I received his check. No go, I haven't received a deposit nor a check to my PO box from this customer. He says he paid through his bank which is Wells Fargo and they should be mailing me the check. Anyone ever had a similar experience? How long does it take Wells Fargo to send a dang check out that shows as cleared supposedly on his end?

Any feedback would be appreciated!
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Old 04-04-2014, 05:11 PM
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tonygreek tonygreek is offline
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Quote:
Originally Posted by PicturePerfectLawns View Post
He says he paid through his bank which is Wells Fargo and they should be mailing me the check. Anyone ever had a similar experience? How long does it take Wells Fargo to send a dang check out that shows as cleared supposedly on his end?
Unless Wells Fargo does things different from the 3 other banks I work with, an e-payment check, such as he's doing, shouldn't clear on his end until you cash it. In fact, when he makes the "payment", via his bank's website, and has a check sent to you, it shouldn't impact his balance at all, until it's cashed. The process is no different than if he wrote the check himself and mailed it. So, either he's playing games with you or someone else ended up with your check. Regarding how long it takes, my checks usually end up cut, mailed, and received within 3 to 4 business days.

Anyone else have a bank that debits the account, even as a placeholder, when the e-payment check is initially written?
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  #3  
Old 04-04-2014, 06:48 PM
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Glenn Lawn Care Glenn Lawn Care is offline
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My credit union deposits my money in to my account on the 1st of every month.
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Old 04-04-2014, 07:24 PM
klogan011 klogan011 is offline
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I have dealt with this issue. Wells Fargo does take money out of client account then sends you a check. I have seen it take two weeks
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Old 04-04-2014, 07:45 PM
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easy-lift guy easy-lift guy is offline
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If you receive a physical check you can deposit that check at any WF Bank ATM up to 9:00 PM and still receive credit by Midnight and request a copy of check as part of your receipt, at least I do. I rarely go indoors for making deposits any more. I hope you get your customers payment issues sorted.
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  #6  
Old 04-04-2014, 07:45 PM
whiffyspark whiffyspark is online now
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I don't even go to bank anymore. I have mobile deposits lol
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Old 04-04-2014, 07:48 PM
blk90s13 blk90s13 is offline
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Quote:
Originally Posted by whiffyspark View Post
I don't even go to bank anymore. I have mobile deposits lol
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That is what I do unless its more than $2500 you must go into the branch which I hate doing.
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Old 04-04-2014, 08:16 PM
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inzane inzane is online now
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i've had the same issue, its never all that fast.. i've seen it take 2 weeks myself.

Quote:
Originally Posted by klogan011 View Post
I have dealt with this issue. Wells Fargo does take money out of client account then sends you a check. I have seen it take two weeks
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Old 04-05-2014, 09:45 AM
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CreativeLawncareSolutions CreativeLawncareSolutions is offline
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Waiting on money. Never gets old, does it?
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Old 04-05-2014, 01:27 PM
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show-n-go show-n-go is offline
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fifth third used to take the money out as soon as i clicked to pay. It would still take 7-10 day for the check to get there. Now they changed it, the money will not come out of the account until the check is cashed. I actually liked it better the other way. I'd say it will take you 7 day's to see the money.
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