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Old 03-18-2013, 02:19 PM
pseudosun pseudosun is offline
LawnSite Bronze Member
Join Date: Jul 2009
Posts: 1,738
Customer is missing

I have a customer who is missing. Last week i called her to tell her garage door was up, and never heard back. Today i went there, garage door was up. She never returned my call. I flagged down a policeman, and the door to house inside garage was unlocked. He drew his gun, but no one was in there. He said there was a few dirty dishes, but no sign of struggle. A while back, a thug caught her in the garage with a butter knife (something like that), but she fought not to get dragged inside, and wound up chasing him with her car, and he was on his bike. Maybe there is a good explanation; i hope so. I do know that she has a niece that has drug problems for years. Best case scenario is that she's out of town. But, she hasn't returned my calls in a week, and her garage door is never up like that. I fear that something has happened.
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Old 03-18-2013, 02:28 PM
zturncutter's Avatar
zturncutter zturncutter is offline
LawnSite Bronze Member
Join Date: Feb 2003
Location: Interior South Florida
Posts: 1,309
It's a shame but in many neighborhoods the lawn contractor keeps a better eye on a customer and their home than the neighbors or family does.
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Old 03-18-2013, 02:43 PM
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BPS## BPS## is offline
LawnSite Senior Member
Join Date: Aug 2011
Location: WY
Posts: 830
That sucks, and I'd be concerned too.

I hope the cops follow up.
Professionals are people who can do their job when they don't feel like it.
Amateurs are people that can't do their job even when they do feel like it.
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Old 03-18-2013, 02:52 PM
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Valk Valk is offline
LawnSite Silver Member
Join Date: Dec 2007
Location: Eastern KS
Posts: 2,718
I try to get my customer's cell numbers in case I need to reach them in an emergency situation. IE leak in irrigation system, open garage door, relative/friend stopping by with a strong need to get in touch with them, etc...
This has come in handy and been much appreciated for special/unusual circumstances.
~ cut it high ~ let it fly ~
Some folks are so contrary that if they fell into a river,
they'd insist on floating upstream.
~ Josh Billings
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Old 03-18-2013, 04:53 PM
pseudosun pseudosun is offline
LawnSite Bronze Member
Join Date: Jul 2009
Posts: 1,738
Resolved: Garage Door issue. My mind was racing. But.....she thinks someone did get into her house and of all things; made them something to eat. I didn't touch her doors, because i didn't want to be accused. She seems like she's not too concerned about her doors being unlocked. Last week when i called her, she said she forgot to call back and was busy. Still glad i flagged the cop down though.
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Old 03-18-2013, 05:04 PM
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LandFakers LandFakers is offline
LawnSite Fanatic
Join Date: Aug 2011
Location: CT
Posts: 6,172
Im not sure where she is at on the money tree, but I have a few customers in the wealthier parts around here and they leave everything wide out in the open and arent concerned about it in the least... They wonder why their things get stolen afterwards. Glad the woman is alright.
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Old 03-18-2013, 11:24 PM
herler herler is offline
LawnSite Fanatic
Join Date: Apr 2012
Posts: 5,145
It is good to be concerned, I think customers appreciate that.
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