Old 03-26-2013, 04:27 PM
redbuckcavs redbuckcavs is offline
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Join Date: Mar 2006
Location: indiana
Posts: 135
phone solicitating

We spend a lot of money on advertising (radio, newspaper, flyers) but wont phone solicit for new clients. However, my customers are telling me they are getting more call then ever from Scotts --tg wanting them to switch to them ( thankfully most have told them they are happy with us)

With the advancement in technology (gis mapping) it would be a lot easier then years ago to get the correct lawn size a pick up the phone and cold call but I never enjoy cold calling and I realize some homeowners are on the "do not call list"

has anyone tried hiring a service to do the calling? maybe pay someone just for new customers they sign up? has anyone done this and would be willing to share the "sales script" they used
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Old 03-26-2013, 06:11 PM
newguy123 newguy123 is offline
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Old 03-26-2013, 06:19 PM
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JB1 JB1 is offline
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Join Date: Feb 2000
Location: From the hills of beautiful Southern Indiana
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i don't buy anything from people calling.
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Old 03-26-2013, 08:42 PM
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doug1980 doug1980 is offline
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Join Date: May 2009
Location: Crestview FL
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phone solicitating

I would never give an estimate without visiting the property. In my opinion phone or door to door soliciting gets more negative than positive responses.
Former PCOIC for the US Air Force
Currently Certified PCOIC for
Grass Roots Lawn & Landscape

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Old 03-27-2013, 08:13 AM
redbuckcavs redbuckcavs is offline
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Join Date: Mar 2006
Location: indiana
Posts: 135
I realize the best case scenario is to sit down with potential customer, evaluate the lawn, tell them why our company is the best and bla-bla-bla (with snow on the ground should I send my sales crew home?) meanwhile Im losing opportunities to grow by not reaching the potential customer

I have been in the industry 20 years and work very hard to grow my business ( which as grown over the years) but I think I may be missing something if I could find the right sales person. If we would cold call then I personally would do first app to evaluate the lawn and make suggestions
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