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  #11  
Old 06-11-2013, 09:35 PM
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Mark B Mark B is offline
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I agree with Jim, with the part of making that special custom feel special, like they are your ONLY customer, even though all they want is you to reprogram there controller TODAY, and for free or 1/2 price.... But service work is the only way to go... That is my .02
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  #12  
Old 06-11-2013, 09:43 PM
JeffInTexas JeffInTexas is offline
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I only do service. It works better for me.
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  #13  
Old 06-11-2013, 09:47 PM
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CAPT Stream Rotar CAPT Stream Rotar is online now
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$$ can be made on installs....but if you have a few hundred accounts and a summer helper I would do service till the cows come home..

IMHO service is the gravy train..installs are for the young bloods..only way to make money is to do X amount of zones in _______ amount of hours.
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  #14  
Old 06-11-2013, 11:24 PM
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DanaMac DanaMac is offline
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Service and repairs only for us. We've done 3 installs in 6 years, only when too slow for anything else, and we vetted them thoroughly.
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  #15  
Old 06-12-2013, 05:26 AM
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AI Inc AI Inc is offline
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We do both. Although being my 19th season , 90% of installs are on a street we already have customers on.
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  #16  
Old 06-12-2013, 07:42 AM
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jimmyburg jimmyburg is offline
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I prefer repairs and maintaince over installs any day!
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  #17  
Old 06-12-2013, 08:05 AM
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DanaMac DanaMac is offline
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Quote:
Originally Posted by jimmyburg View Post
I prefer repairs and maintaince over installs any day!
Even though I agree, and that is all we do, I think the frustration levels are higher for repairs and maintenance. Seems like just because we touch the system, they think it should work like perfect forever. If a mechanic works on a junky Pacer to get it operating, it will always be a Pacer - nothing more.
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  #18  
Old 06-12-2013, 11:30 AM
ArTurf ArTurf is online now
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Quote:
Originally Posted by DanaMac View Post
Even though I agree, and that is all we do, I think the frustration levels are higher for repairs and maintenance. Seems like just because we touch the system, they think it should work like perfect forever. If a mechanic works on a junky Pacer to get it operating, it will always be a Pacer - nothing more.
That is why when I work on a poorly designed system I put a note about deficiencies in the system.
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  #19  
Old 06-12-2013, 11:44 AM
Kiril Kiril is offline
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There is one thing that hasn't been mentioned yet, and that is system renovation. Not a new install, not really repair and maintenance. Falls somewhere in between and can be very lucrative and challenging.
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  #20  
Old 06-12-2013, 11:46 AM
RollTide RollTide is offline
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Quote:
Originally Posted by ArTurf View Post
That is why when I work on a poorly designed system I put a note about deficiencies in the system.
Yep! I agree!
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